Hi, as I said this can sometimes be a little tricky, open a cmd as admin ( you should know how, by now) and copy paste the following cmd:-
reg query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI" /v showtabletkeyboard > 0 & notepad 0
Press enter, if the setting is 1 the keyboard is active, if 0 it is not (default). Let us know, or you can post the notepad output here.
There is an additional reason it might be active, I copied this from another site:-
Try these steps:
Right click the window start button at the bottom left of your screen to bring up a menu. (or press win + r keys to open the "run" box)
Click “Run” and type in “osk.exe” press “Enter” key.
Previously I had closed out the On-screen Keyboard so when I pressed the “Enter” key and the OSK will pop up.
At the bottom of the keyboard to your right you will see a key “Options”, click that key.
You will get a popup “Options” box and at the bottom you will see a blue link “Control whether the On-Screen Keyboard starts when I sign in” PRESS THAT LINK and another box will popup.
If “Use On-Screen Keyboard” is checked…. Uncheck it!
Select “Apply” then “OK” (this will close out the box).
Select “OK” on the “Options” box to close it out. “Ease of Access Center” box may be visible, no problem, just close it out.
Close out the Keyboard allowing you to FINALLY get rid of that aggravating OSK!