Hello everyone,
So I've had this hard drive for a year and a half now and it has always worked fine. All of the sudden, the hard drive has been running really slowly and not responding frequently. It seems to be an issue with only certain folders. I can watch some of the videos and see some of the images, but with others, as soon as you click on the file folder the window will freeze and then start not responding. This happens with maybe 10-20% of the files. When i plug the hard drive in sometimes it will tell me that I need to format the drive and other times it will tell me that the files are unavailable. I am using Windows 7 Premium, on a dell laptop. None of my hardware or software has changed recently, so I can assume that that is not the problem. It uses a USB 3.0. I have tried multiple usb port (both 2.0 and 3.0), multiple cables, restarting my laptop and everything else I can think of. Is there any way for me to either a) recover my data and b) continue to use this hard drive?
Thanks,
Red
So I've had this hard drive for a year and a half now and it has always worked fine. All of the sudden, the hard drive has been running really slowly and not responding frequently. It seems to be an issue with only certain folders. I can watch some of the videos and see some of the images, but with others, as soon as you click on the file folder the window will freeze and then start not responding. This happens with maybe 10-20% of the files. When i plug the hard drive in sometimes it will tell me that I need to format the drive and other times it will tell me that the files are unavailable. I am using Windows 7 Premium, on a dell laptop. None of my hardware or software has changed recently, so I can assume that that is not the problem. It uses a USB 3.0. I have tried multiple usb port (both 2.0 and 3.0), multiple cables, restarting my laptop and everything else I can think of. Is there any way for me to either a) recover my data and b) continue to use this hard drive?
Thanks,
Red
