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[SOLVED] Unable to ping Windows 7 machine on LAN

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144K views 22 replies 3 participants last post by  2xg  
A
#1 ·
Hi, I've trawled the web trying to find a solution but I'm not getting anywhere so here I am, I am trying to set up a home network between my macbook and a Windows 7 machine.

This is what I have as a setup:


  • BT Home Hub wifi router
  • PC with Windows 7 Home premium connected via ethernet
  • Macbook Pro with OSX10.6 connected via wifi

It feels like i've tried everything to get this working. As far as I can see the settings are all ok but I've noticed that I can't ping the PC from the mac although I can ping with success the other way around. I tried traceroute from the macbook and it gives me this so it is able to see it somehow...
Code: 
traceroute to 192.168.1.66 (192.168.1.66), 64 hops max, 52 byte packets
 1  alistair-pc.home (192.168.1.66)  1.724 ms *  1.151 ms
Not sure where to go from here. I think discovering that ping is failing is a good start to diagnose but need advice on what is next.

Thanks for reading
regards, Ali
 
A
#5 ·
Re: Unable to ping Windows 7 machine on LAN

Thanks a lot. I followed instructions in your first post to make sure it was set up correctly. Just to make sure I changed the workgroup name back to WORKGROUP as I had altered it and somehow this managed to fix it. I was able to connect both ways and could view machines. This was great for about 10 minutes, then I don't know what happened but it lost connection.

At this point, I could still connect and browse files PC to mac but not mac to PC. It still had the PC in the network list but would time out when attempting to browse.

I moved onto your second post and started to follow a fix somebody posted. The instructions started talking abut things that I couldn't see. Anyway, I discovered that these options aren't available to Home Premium edition users. I thought about upgrading but searched google and found a solution (fingers crossed). It describes a registry fix that solves the same problem. I'm just going to try it now!

This thread took me on to here.

You've been a great help. Will post any updates. Delighted to make some kind of progress
 
A
#6 ·
Re: Unable to ping Windows 7 machine on LAN

Have just restarted both machines and now it appears that I've taken a step backwards. Here is the state of play...

  • I can still see my wifi printer and access the memory card no probs on both machines network
  • I can see my macbook listed in the PC Network but I fear that it's cached data because it doesn't update if I add folders etc
  • My macbook lists the PC also but when trying to open it it times out while attempting connection
Guess for now I shall try removing that registry string for now and see if I can get it back to where I was?
 
A
#7 ·
Re: Unable to ping Windows 7 machine on LAN

Update, I've removed the registry entry as it now works the same way with or without it it.

just now I can't see the macbook in the network folder but I CAN access it by typing "\\macbook" into start menu run. On the mac, the PC seems to invisible on the network.

Just going round in circles now, sorry if it's getting confusing. Please advise if you have any ideas, cheers
 
#21 ·
Re: Unable to ping Windows 7 machine on LAN

From Windows 7 machine, verify that all your Network Services are Started from Control Panel=> Performance and Maintenance=> Admin Tools=> Services:
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation

What type of Anti-Virus and/or Security Software do you have installed in Win7 computer?
 
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#22 ·
Hi, I discovered that windows was playing up. When I tried to follow some instructions I found from one of your links above windows wouldn't allow me to access some settings related to firewall. It seemed as though the os was damaged somehow so I decided to reinstall a fresh system. After doing so, and carefully following instructions I was successfully able to get access both ways. Thank you!
 
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