Re: MW3 + DayZ Black Screen's/Freezing

/bump

 

Re: MW3 + DayZ Black Screen's/Freezing

Hi,

There are no dumps in your attached jfcgriff output folder. Manually navigate to your \Minidump folder and zip up and attach any DMP files. If there are none, as you mentioned, CCleaner deletes .dmp files on default.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

If they are deleted should I use driver verifier?

 

Re: MW3 + DayZ Black Screen's/Freezing

Hi,

No, that won't do anything in regards to what we need right now. If they are deleted simply wait for the system to crash and it will generate a dump. If it does not, follow these instructions:

1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.

2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.

3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log' > Ensure 'Automatically restart' is un-checked.

Ensure Small memory dump is selected and ensure the path is %SystemRoot%\Minidump.

4. Double check that the WERS is ENABLED:

Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Sorry I have been busy with real life and work. The computer has not crashed since because I have not used it. I tried searching the computer for \Minidump but nothing came up. Inside the windows folder I made a Minidump folder. I'm going to revert back to my old video drivers and temporarily turn off the cold cathodes.

"1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump."

I did this, CHECK.

"2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'."

I did not do this because my main "C" primary drive is a solid state disk. I set the SSD to a custom size. C: [SSD] to 800 Initial size (MB) and 800 (MB) maximum size. I set the Velociraptor D: drive to system managed. Is this OK?

"3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log' > Ensure 'Automatically restart' is un-checked. Ensure Small memory dump is selected and ensure the path is %SystemRoot%\Minidump."

I did this, CHECK.

"4. Double check that the WERS is ENABLED:

Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply."

I did this, CHECK.

 

Re: MW3 + DayZ Black Screen's/Freezing

Hi,

Good work. Keep me updated if any dumps are generated.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

"2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'."

I did not do this because my main "C" primary drive is a solid state disk. I set the SSD to a custom size. C: [SSD] to 800 Initial size (MB) and 800 (MB) maximum size. I set the Velociraptor D: drive to system managed. Is this OK?

What about this? ^^

I uninstalled/changed the video drivers from the BETA 326.19 drivers I had installed to the previous WHQL driver 320.49

 

Re: MW3 + DayZ Black Screen's/Freezing

Yep, should be just fine. Good work.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Sorry to bother you again but how did my system health report look? and what do you think about that picture I attached about "video hardware error"? Thought I'd ask you that while waiting for my system to crash again =P

 

Re: MW3 + DayZ Black Screen's/Freezing

117 = VIDEO_TDR_TIMEOUT_DETECTED bugcheck. It indicates that your display driver crashed and failed to restore itself in a set amount of time, so you got a *117 BSOD.

This can be related to the video card drivers as mentioned above, but you have just changed those, so just keep me updated.

The perfmon was fine. Nothing out of the ordinary.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Also this....tried updating it's software but it could not find anything. Right now it's disabled not enabled not sure of what it is....

 

Re: MW3 + DayZ Black Screen's/Freezing

Hmm, that could be many things, it depends what you haven't installed drivers for.

Make sure you have the latest drivers via Asus' website for Network, Audio, etc. Anything you haven't updated / don't recall updating.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

I just got another blue screen!!!!

 

Re: MW3 + DayZ Black Screen's/Freezing

Hi,

The latest crash is faulting iaStorA.sys which is the Intel RST (Rapid Storage Technology) driver. Go to Asus' website and download the latest RST driver that is listed for your board.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Oh well that seems simple enough. Should I overwrite the driver or should I uninstall it and then reinstall it? It BSOD while I was exiting out of DayZ. That device I told you about yesterday that's disabled should I enable it? Ill look on Asus's website for a driver maybe something I missed idk. Oh yea, FYI that JC Griff program everytime I first run it as administrator it gets stuck on the network part and doesnt finish running but when I "x" out of it or click out of it and re-run it works fine and finishes completely not sure if its me or if its normal.

 

Re: MW3 + DayZ Black Screen's/Freezing

Download the latest version, uninstall current, restart, install latest, restart.

it gets stuck on the network part and doesnt finish running but when I "x" out of it or click out of it and re-run it works fine and finishes completely not sure if its me or if its normal.

This could be an indication that your network drivers need to be updated, or it could be nothing at all. Ensure you have the latest everything from Asus' website. It's very important you're installing your drivers from Asus' website and not the disk that came with the board, etc.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Cant seem to find in "Uninstall or change a program" if I have the latest chipset driver looking at the version area. Where do I go about finding if I have the latest chipset driver or how would I uninstall it if I don't see it listed if there is indeed a newer version available. Although, I did find in my SSD a folder called "Intel, Logs, IntelChipset.log, IntelIRST.log, IntelRSTe.log"

 

Re: MW3 + DayZ Black Screen's/Freezing

It told me this on the IRST screen when I was "Uninstalling" and when I was also "Re-installing" the new version. Then, the next screen when Uninstalling said "Yes or No" but I forgot exactly what it was about but I clicked "No" anyway and it then uninstalled the IRST driver. I looked in "Uninstall or Change a Program" but it looks to be the same Version....

Also, the folder that was unzipped I was not sure if I was supposed to click on the folder inside of it called "Install" or "Driver" folder but I clicked on the "Install" folder and clicked on "AsusSetup.exe" as shown in the second picture is this correct? It then installed the IRST driver.

The third picture shows the "Driver" folder which looks to be the same "AsusSetup.exe"?

 

Re: MW3 + DayZ Black Screen's/Freezing

As long as the driver installed, you're set. In regards to the chipset, just install the latest version. If you are unsure as to whether or not you have the latest chipset drivers, you probably don't.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

I'm pretty sure I do have the latest chipset drivers. I went into my SSD (C and the folder is called Intel, Logs, Etc. Etc. like I wrote before.

 

Re: MW3 + DayZ Black Screen's/Freezing

Got it. Like I said, PCI Simple Communications Controller can be anything. Not just chipset.

You can usually find the chipset via start > search > Device Manager. Once in devman, drop down on IDE ATA/ATAPI controllers and it should be listed there. Once you find it, right click > properties > driver tab and from there it'll say Driver Version:

Line that up with the version that Asus has posted as their latest and see if that's the one you have installed.

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

Found this in the "IntelChipset.Log"

d:\Users\Justin\Desktop\Stuff\Asus Extreme IV Drivers\Intel_Chipset_XPVistaWin7_8_VER9301026\Intel_Chipset_XPVistaWin7_8_VER9301026\Driver\Chipset

Version 9.3.0.1026 is the latest chipset driver.

 

Re: MW3 + DayZ Black Screen's/Freezing

Yea "PCI Simple Communications Controller" is disabled right now....wonder if I should enable it? Going to match up ASUS's website current driver's to my versions now.

 

Re: MW3 + DayZ Black Screen's/Freezing

Good work, so we know we're all taken care of there : )

Also, it just occurred to me, you have an Asus motherboard, and with these motherboards the "?" for the Communications Controller (even after installing all important drivers) is usually related to what's called the Intel Management Engine Interface.

If you look on your motherboard drivers page, can you find that and install it and see if that "?" disappears from Device Manager?

Regards,

Patrick

 

Re: MW3 + DayZ Black Screen's/Freezing

I don't think I see something that you are referring too on this download list.

RAMPAGE IV EXTREME - ROG - ASUS

Quick Question....For the LAN the latest driver version on that Link is Version 17.2.0.0 and I have installed looking through "Uninstall or Change a Program" 17.2.154.0 Is this technically the same version?

Also, The Bluetooth version I have installed looking through "Uninstall or Change a Program" is 7.2.0.65 and on that link the latest version is Version (7.2.0.65&8.0.0.202) and the second older version on that link is Version 7.2.0.65 is my Bluetooth an outdated version?