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[SOLVED] Acer Travelmate 290 Problems

15K views 3 replies 2 participants last post by  etaf  
#1 ·
I bought an Acer Travelmate 290 laptop second hand but with no driver disks. Device Manager reports an unknown (yellow question mark) Other Device: Network Controller (Location PCI bus 1 device 2). I’m guessing it’s for wireless networking, because I can’t see anything relating to wireless under device manager or Add/Remove programs. The only network adapters present in DM are 1394 Net Adapter & Realtek Family Fast Ethernet NIC. The only other comms related thing is an Agere AC97 Modem. The laptop connects fine to network and internet via Ethernet cable & my BT 3.0 Home Hub.

Specs are XP Professional SP3, 1.5 GHz Pentium M, 752MB RAM. I read that there are various models in the range (290, 290D 290E) & the way to tell is by eyeballing the bar code on the back, but mine is faded away. It can’t be the 290E because that has Celeron. The difference between 290 and 290D seems to be the graphics chip.

The machine seems to come with wireless – I have a switch & when I press it the wireless LED goes orange & a screen message says Wireless Communication Switch On. It has a Fast Infrared wireless port in the manual & visibly there. I can’t see any antenna. I also downloaded hardware detector utility HWVendorDetection.exe from Acer & it finds two things: Lan (Realtek) & Wireless LAN (Intel).

However, Network Connections shows only Internet Gateway, the Realtek LAN and 1394 – no wireless anything. Note that I haven’t set up my home network for wireless yet – I’ve never done that &, as far as I understand, some wireless option should appear in Network Connections even if none are in range (AM I RIGHT ABOUT THIS?).

I went to acer.co.uk/ac/en/GB/content/drivers & downloaded some drivers.

I installed SMSC IrCC Driver 5.1.2462.0 (WinXP) which seems to be for infrared. I got install failed: “most likely because setup does not find the SMSC IrCC hardware”. This SMSC thing, currently still installed, is now in Add/Remove programs but not Device Manager.

I downloaded Intel WLAN 1.6.0.46. This had two folders, App & Driver. I ran the setup in driver. It reported installing, but can’t be seen in Device Manager or Add/Remove Programs. I later tried running the setup in the folder App. I got an error message: Error Applying Transforms. Verify that the specified transform paths are valid.

I installed the Bluetooth driver (Bluetooth is listed in the system spec but as manufacturing optional). It installed, but found no Bluetooth hardware. I have uninstalled this.

I tried to system restore to take all this away but was told on restart the restore was not possible. I had been installing various windows updates so maybe it doesn’t want me to mess with those. I haven’t been installing more drivers since restores failed, even though I note the Acer site suggests a different version of the Intel wireless LAN drivers for models 290 and 290D. The site also suggests different versions of the Realtek LAN driver for 290 & 290D. I have the newer one, already installed.

Any help much appreciated.
 
#2 ·
Re: Acer Travelmate 290 Problems

try this

right click on the device with a yellow!
Properties
Click on the Details Tab
Under Property - drop down
Select hardware ids
Right click and select all.
Then right click again and select copy.
Copy and paste that here.


The Hardware ID's. VEN & DEV. Look them up here.
PCI Vendor and Device Lists

also try this site Download
download
if you select through to the travelmate 290 - you get the drivers for XP
http://global-download.acer.com/GDF...ep1=Notebook&Step2=TravelMate&Step3=TravelMate 290&OS=X01&LC=en&BC=Acer&SC=PA_6
 
#3 ·
Re: Acer Travelmate 290 Problems

Thank you etaf, you have solved my problem & I am connecting fine. The HW IDs were 8086 (Intel) and 4220 (Intel Pro Wireles 2200BG). I went to Intel's site and downloaded their driver, different from Acer's, and it worked. Case closed. Thanks very much.
 
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