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Laptop (Dell D620) CPU Fan Problem

5.9K views 6 replies 4 participants last post by  BIGBEARJEDI  
#1 ·
I have a Dell Latitude D620 that was a workhorse, until one day recently, the CPU fan stopped working and the CPU started overheating. I did a little diagnosis of my own and found that the fan worked fine while plugged into a stand alone power supply. I then took the laptop into a local laptop repair shop and they diagnosed it as a bad motherboard. Of course, they wanted to sell me a refurbished motherboard for big money and I refused, knowing that I could probably find one cheaper on ebay.

I did just that and located a replacement MOBO for the D620 that was represented to be a tested and fully operational and functional MOBO by a reputable seller for about $25 w/shipping. I received it yesterday and put my CPU and other components on it and much to my surprise, the laptop fan doesn't work. Everything else appears to work fine with it (it booted up to Windows and the CPU began overheating). I tested this fan too, and it worked plugged into a stand alone power supply.

What are the odds that I could have 2 laptop motherboards with the same exact fan issue? I've researched the D620 and it doesn't appear to be a widespread problem, like the nvidia video chips on them (mine has intel video, btw). Could it be that there is something else going on, like a failing CPU? Anybody have any ideas? I really need to get some feedback before I contact the ebay seller for a return authorization and start looking at other MOBOs.
 
#3 ·
Thanks Panther063.

Yes, I do have a multimeter. A digital one, but how do I test the voltage with the fan connected? How do I access the pins with the fan plug covering them? Also, there are 3 pins on the board with the fan plug having the red and black wires on the outside with the yellow wire in the middle. I test red and black, correct?

Secondly, the replacement board did have a fan and it is identical to the one on the original board. Both worked off the board with a dedicated and separate power source putting out 6 volts. The fans are rated at 5 volts.
 
#5 · (Edited)
Okay Panther063, I removed the plug and tested the terminals on both boards, with power. I tested the outside terminals (where the black and red wires from the plug would contact). I tested both of them powered up with the battery and with the power cord attached, and the results were identical:

Original board - 0.05 to 0.07 volts

Replacement board - 0.05 to 0.07 volts

They fluctuated between 0.05 and 0.07.

This appears to be way too low, as the fan requires 5 volts. Have any ideas where to go from here?
 
#7 · (Edited)
Okay Panther063, I removed the plug and tested the terminals on both boards, with power. I tested the outside terminals (where the black and red wires from the plug would contact). I tested both of them powered up with the battery and with the power cord attached, and the results were identical:

Original board - 0.05 to 0.07 volts

Replacement board - 0.05 to 0.07 volts

They fluctuated between 0.05 and 0.07.

This appears to be way too low, as the fan requires 5 volts. Have any ideas where to go from here?
>>>>Looking at your thread, you didn't state whether this Multimeter test was with the fan connected to the plug or not. If you unplug the 2 fans you have (they both tested ok on separate power sources), try testing the fan plug (connector) terminals with the Multimeter again. If you aren't getting 5 volts coming out, then yes, it's possible you have 2 failed Motherboards with the fault of not producing 5Vdc to the fan connector. When you purchased the replacement Motherboard, did you buy it used or new? I ALWAYS buy new Motherboards; as used ones produce poor results. :nonono::nono: It's more than likely that a Motherboard for a laptop that's only $25 will have 1 or more failures. The fact that is has the SAME EXACT failure as your first one is not at all unlikely. It's more likely it's a circuit design flaw with that particular model and series. Dell has a few laptop models where this sort of thing occurs; the new Dell All-in-One 2305 TouchScreen desktop springs to mind. Laptops have this same sort of problem. If you fail to get the 5Vdc output voltage as I detail above, it's time to purchase a new Motherboard from a reliable source. If on eBay, make sure you buy ONLY from a top-rated seller with a Feedback Rating of 99% or higher. Another good source I use is Server Supply in NY. Every single Mobo I have ever bought from them is 100% every time. Sounds like you know a bit about computers. If you ever worked for a computer manufacturer this would sound very familiar. I worked for hundreds of computer companies as a Manufacturing Engineer, so I know.
Hope this helps! :thumb:

Keep us posted.<<<<

BIGBEARJEDI
 
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