Okay, weird. I tested that link, and it opens to an MSN homepage. I give up. MSN | Outlook, Office, Skype, Bing, Breaking News, and Latest Videos

 

Can you use go to any other web sites? If so, you have internet connection.

 

Right. It's fickle. Sometimes the redirect takes me to the MSN homepage, which, as you say, means that I've got an internet connection. But even when there is that connection, the icon for the Network, the globe icon, still persists instead of morphing into the radio icon. So not sure what's up with that.

Other times, most times, the redirect page is a blank page:

Is there no sequence to disarm that redirect and restore it back to the simple, direct WiFi connection? Thanks.

Gabriel

 

Globe Icon for Wifi on Windows 10 Missing

Hello, hello . . . The globe icon for my wifi connection is missing, and so I am not able to tether my laptop to my phone to get a hotspot connection. Not sure why the the wifi globe is not appearing. Last week, I had a similar problem with connection, a problem that MS tagged "Microsoft...

www.techsupportforum.com

Recommend reading these instructions first: Malware Removal Help Posting Instructions

Then click here to start a new topic our Virus/Trojan/Spyware Help forum.

After you've been given a clean bill of health from one of our Malware experts, and if you're still having the same problem, return to this thread se we can pursue some other options.

 

The pic you have attached shows you are trying to login to your Mobile Hot Spot, but the many other tabs you have loaded, plus the Wifi icon in your taskbar show you are connected to a Wifi network already and you don't need to connect to your phones Hotspot, so you don't have to use that web site you are trying to go to.

If you want to connect to your Phones Hotspot instead of the Wifi connection you have now, Click the WiFi icon in the taskbar by the clock and choose to View Available Wireless Networks and choose your Phones WiFi hotspot and type in the password your phone provided. Remember that you need to have Tethering service enabled with your phone service provide.

 

"but the many other tabs you have loaded, plus the Wifi icon in your taskbar show you are connected to a Wifi network already and you don't need to connect to your phones Hotspot . . . ." Yes. Those tabs are up but not live. They were up from my last session. I wished I could have seen that WiFi icon, for that is the very thing that I am trying to establish. I have not seen the network icon in over a week now. The network icon does show up in the Start Page, but that globe is grayed out and so not live; in fact, it's not even available. I click on that globe in my Start Page and the network offerings don't show up. That page, instead of loading, simply disintegrates, meaning it disappears. This has been my struggle now for a week. But I am sure there's a way.

As to the Malware procedure, couldn't I just download a copy of the malware app from my other computer, or another computer, save it onto a pen drive, and run it on the Dell in question where the System Network isn't working? I've opened up your removal instructions--quite thorough--but I currently do not own an external back-up storage device. Can't currently afford one. So I am going on blind faith for now. But couldn't I just download a copy of the malware from another computer and then run it on the problem computer? Thanks.

 

Attached is your picture showing your WiFi icon circled in RED in the taskbar by the clock, showing that you are connected to WiFi. If that icon is Greyed out, then Click on it and choose to View Available Wireless Networks, choose your network and type in it's password. The only time that icon turns into a Globe is when there is no internet connection at all.

Your pic also shows you have already Downloaded Malwarebytes Twice! Go to your Downloads folder and Run the installer. You don't need to be online to install Malwarebytes, though it will complain because it can't update to the latest Virus files. Can Malwarebytes Run Without Internet? | Knologist

You cannot download a program on one computer and transfer it to another computer. You can Download the programs installer and save that to a USB Flash drive , and install it on another computer.

As for backing up, you can remove the HDD from the computer and attach it to a working computer via a USB HDD Adapter with a power adapter and drag and drop the files you want to keep to that computer. Or If you have a large enough Flash Drive you can save your files to that. Or, if both computers are on your same network, you can browse the computer from another computer by going to the Run box and typing in the computer name of the troubled computer (ie) \\ComputerName and copying the files that way. Or you can make an Image file of that computer and save it to your internet computer with Macrium Reflect or your favorite imaging program. There is no excuse not to have a backup.