I have a Samsung A13-5G phone. I stupidly installed a weather app and it TOTALLY screwed up everything on the screens (made icons smaller etc.) I tried to go to the installed app(s) to uninstall them but the "uninstall" button for each app is grayed out and I can't go that route. Question is there a way to do a factory reset without losing my contacts. Is there a way to download or email my contacts before doing the reset? Why would the "uninstall" buttons be grayed out? Thanks for the help as always friends!
Timh1111
How to do a factory reset without losing contacts.
1 reading
How to Reset Your Android Phone Without Losing Your Data
If your phone freezes or runs slowly, a reset often clears up your problems. First, though, you need to protect your data by backing it up. Here’s how.
www.techlicious.com
Thanks Corday. I tried following the directions of your post but nothing jived with the directions. Maybe because you OP is 14 years old. If it helps at all, I have a Samsung A13-5g.
Which step worked and where did you get stymied? Another idea is to go to the provider's store and they'll do it for free, at least my T Mobile will.
Unless the store can do something, it looks like you have to copy all your "stuff" to another device (PC, Laptop,Tablet etc.) and hard reset and reinstall everything. Samsung A13-5G doesn't seem able to do what Post #2 suggests. I just checked my later Galaxy and the first step was available i.e. backup with Google. Another idea, besides the store, try your providers' tech support using a phone other than the one you'll be working on. Put on speaker so you'll be able to work with your hands.
As stated, Backup your phone (as everyone should anyways) to your computer, tablet etc Using Smart Switch
www.samsung.com
Do a Factory Reset of your phone, and then Restore your backup using Smart Switch
Backing up my Samsung device using Smart Switch PC | Samsung Australia
FAQ for Samsung Mobile Device. Find more about 'Backing up my Samsung device using Smart Switch PC' with Samsung Support.
www.samsung.com
Do a Factory Reset of your phone, and then Restore your backup using Smart Switch
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
-
?
