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GPU not detected

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26K views 6 replies 3 participants last post by  wobbless  
#1 ·
I recently upgraded my PC (I'll leave the specs below) but decided to use my NVIDIA RTX 2070S from my previous build instead of getting a new card. Got everything booted up yesterday to be greeted with a no signal message on my monitors. I'm pretty sure the card is connected correctly, because when the lights on the card are on and when I go into Device Manager (by using my integrated graphics) I see multiple PCIE Devices in the Unknown devices section.

Here's some of the stuff I've tried:
  • Reseating the card in the PCI-E slot
  • Checking the PCI-E cable connection
  • "Update Driver" in the Device Manager on one of the unknown PCI-E Devices
    • Could not find any drivers for my device
  • Attempted to install NVIDIA drivers
    • "An NVIDIA card is not detected in your system"
Not really sure what to do next since similar problems I've fixed in the past have just been solved by installing the drivers. Any help would be much appreciated!
 
#3 ·
What is the Make and Model # of the Motherboard?

When a GPU is installed, most motherboards disable the Integrated Graphics.

Boot into Setup (Bios) Go to Advanced or Integrated Peripherals. Look for Onboard Video or somesuch. Is your nVidia card listed? If so, Disable the Onboard Video/Integrated Graphics. Save and Exit.
If you see the motherboard Splash screen while the monitor is plugged into the Video Card you are half way there.
Then download the latest driver for you card. GeForce Game Ready Driver | 546.01 | Windows 10 64-bit, Windows 11 | NVIDIA
If this all fails, the card may have failed, try it in another computer.
 
#5 ·
What is the Make and Model # of the Motherboard?

When a GPU is installed, most motherboards disable the Integrated Graphics.

Boot into Setup (Bios) Go to Advanced or Integrated Peripherals. Look for Onboard Video or somesuch. Is your nVidia card listed? If so, Disable the Onboard Video/Integrated Graphics. Save and Exit.
If you see the motherboard Splash screen while the monitor is plugged into the Video Card you are half way there.
Then download the latest driver for you card. GeForce Game Ready Driver | 546.01 | Windows 10 64-bit, Windows 11 | NVIDIA
If this all fails, the card may have failed, try it in another computer.
My motherboard is the Asus TUF Gaming Z790-Plus WIFI.

So, I wasn't able to find anywhere where the graphics options were listed. However, here are some things that I picked up on:
  • When the display cable is plugged into the card on boot, the VGA light stays on even when I switch the cable to the integrated graphics. However, when I boot the computer with the display cable plugged into the integrated graphics, the VGA light does not turn on at all.
  • Only the left (1/2) fan of the GPU is spinning
  • In the BIOS, if I go to Advanced\System Agent (SA) Configuration\PCI Express Configuration, I see PCIEX16(G5).......not present. I'm guessing this would usually show my card but I'm not 100% sure.
  • In Device Manager, I see a total of 4 "PCI Device"s in the Other Devices column. The location for these 4 devices are in PCI bus 0.
 
#6 ·
I see PCIEX16(G5).......not present. I'm guessing this would usually show my card.....,In Device Manager, I see a total of 4 "PCI Device"s in the Other Devices column. The location for these 4 devices are in PCI bus 0.
This would indicate that the power cables to the GPU are not plugged in or only one of them is plugged in.

If both are plugged in, then the card may have failed
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