Since your System Specs aren't in your Profile, post them here.

 

Apologies.
Windows 10 x64, DELL latitude E5570.

 

By System Specs, I meant what's here: DELL Latitude E5570 Specs, Reviews & Prices | Techlitic.com
Any way a 2 core processor isn't capable of handling much multi-tasking so try not to do too much at once. Your graphics are also limited without a better source which again is a cause of freezes.

 

Thank you for your time.
No it is i7. I will find later the exact specs and I will send it.

 

Good because I was looking at the original specs.

 

8GB RAM
intel core i7-660U CPU @ 2.6 GHz (4 CPUs) ~2.8 GHz
BIOS 1.34.3
windows 10 education 64bit - (10.0 built 19045)

The PC used to run smoothly, mainly under windows 7, even with heavy software like autodesk inventor.
It it true that the blue screen appeared more times when running autodesk inventor.
But now the freezing is almost right after the startup, right after I hit the start button to find an application to open.

 

Did you change the MOBO also? Also is the build actually 19045.3393. Otherwise, Update.

 

What you mean by change MOBO? no hardware change has been made at the laptop, except for I think I have exchanged the position of the ram slots which is not really a change.
I am trying to update windows and report back.

 

Cannot update through safe mode, normal mode is freezing almost immediately after I try to open any application.

 

Something doesn't jibe then. The specs for your laptop don't agree with what you're saying provided the model # is correct and you didn't upgrade. It's possible if you're dual booting it's affecting Windows.

EDIT: I'd also suspect Malware.

 

No dual boot.
The pc was given to me, I do not if the previous person had upgraded anything.
But the pc was working for 5 years perfectly.
Have checked for malware, did a format also, nothing.

 

I really need to know what your machine has in it. In the start menu, scroll to Windows Administration Tools and under System Information, Summary, use the snipping tool twice to capture all the info. Post each result here.

 

Attached

 

Let's see if we can avoid the Clean Boot steps by just going into your apps & features and see if anything there is unwanted and can be safely deleted (I wouldn't delete Microsoft apps). Drop down to the startup apps and do likewise. Restart and let's see how it runs.

 

I am removing gradually software and checking. in the mean time i see that it is now freezing after i use the keyboard, trying to even rename a filename.

 

Might not be related to keyboard. Continue app elimination.

 

unistalled everything that could be removed using safe mode. the same freezing.
going to full format?

 

If that doesn't work, then hardware is the culprit.

 

Did a full format.
After the downloading and installation of all the updates, i ran dxdiag, went to display and while collecting 3D direct data, I got a BSOD
VIDEO TDR FAILURE

 

and AMD display driver has stopped working and recovered

 

Under device manager, under display adapters, i see
AMD Radeon R7 M360
Intel HD graphics 520

I disabled AMD and it seems not to give the errors anymore (!)

Is there any change that there is no AMD Radeon R7 M360 graphics card existent, as hardware, in the laptop?

 

You switched from the AMD GPU to the onboard since your Dell came with both. If you're not a gamer, no problem. If you need better graphics, go to the AMD site and download update driver(s).

 

Download the latest driver for your Dell Make and Model # for the Intel Graphics (Video) Support for Latitude E5570 | Drivers & Downloads | Dell US
You may need to update the Bios as well.
If this still fails, you may have problems with your RAM or HDD/SSD

Fix DCOM Error 1084 on Windows 11/10

If DistributedCOM or DCOM got error 1084 when attempting to start a service, running DISM or in other scenarios, in the Event Log, in Windows, then see this fix.

www.thewindowsclub.com

 

I downloaded all dell drivers the previous time i did a full format. this did not fix the problem.
right now, with the radeon disabled, the pc runs smoothly without errors. i tried the most heavy sofrware i use and it is decent, so i am keeping it like this for the time being.
will try the radeon drivers from AMD, in case they solve the problem, instead of dell webpage, but i do not think that this will solve it. Maybe there is a hardware problem with radeon.
thank you for your time and your valuable asisstance!