After 5 days of pulling my hair out listening to Indians talk to me like I'm either 8 or 80 while they try to figure out whats wrong on my end, I'm finally giving up and coming to the online community. Here's my problem.
First off, I don't have a modem, I run straight through a router. There are 5 lights on my router (2wire, I'm serviced through AT&T). Power, Ethernet, Wireless, DSL, Internet. All lights are doing what they should be doing (green for go) except the Ethernet light. It's green light is blinking very rapidly (10-15 times a second). Don't say a blinking Ethernet light is normal because I know this. An Ethernet light that blinks a couple times every couple seconds is normal. One that blinks 10+ times a second isn't. Something is wrong. You can't tell me its a coincidence that my internet problems started at the same time the light started blinking.
The problem this is causing is a horrible delay when playing online games. I play both World of Warcraft and Call of Duty: Modern Warfare 2. Both games are suffering, CoDMW2 moreso because of the nature of the game. When playing CoD I am used to getting a full 4 bars of ping and would probably be getting 5 if it could go any faster. No i'm stuck on either 1 or 2 bars (which means a horrible ping). I can be staring an enemy right in the face, unload a full clip of ammunition into his chest, and then he will invariably shoot me dead without ever being shot. In WoW it can be 2-5 seconds between my mouse click/keyboard key pushed and something actually happening in the game.
I have 3 computers using my router. 2 use Ethernet, 1 is wireless. I experience this problem even when my computer is the only one on.
AT&T: Basically "its not a problem with our internet, must be your computer"
HP: Basically "its not a problem with our computer, must be your internet"
I have done the following, none of which have fixed the issue:
Reset/Reconfigured my router.
Nothing.
Unplugged everything from router and turned off computer for 2+ minutes.
Nothing.
Unplugged my computer's Ethernet cable so that only my 2nd computer's Ethernet cable is connected (the light still kept blinking 10-15 a second).
Nothing.
Started the computer in safe mode with networking
The light blinked like it should, only a couple times every couple seconds, and it seemed like the internet worked faster than when running my computer out of safe mode.
Checked to see if my NIC card was the problem.
Its not. Pinged to default gateway and got 100% response back with a 0ms average trip time.
Changed out my Ethernet cable to see if it was the problem.
It wasn't.
Tried to restore my computer to a previous state using HP's system restore feature.
I couldn't because for some reason the only possible state I could restore it to was from 8 hours ago, not the 4-5 days ago that this problem started.
Uninstalled my Webroot internet security suite thinking maybe it was causing some sort of blockage between my computer and the server of the game.
It wasn't.
Checked my speed at Speedtest.net.
2500kbps download (what i'm paying for)
400kbps upload (what I'm paying for)
55ms ping
I looked the problem up on the internet.
Apparently I'm the only one. Ever.
I REALLYdon't want to have to resort to a full system recovery (wiping all memory then reinstalling it) yet. Is there ANYONE out there that has a suggestion? I'm desperate.
First off, I don't have a modem, I run straight through a router. There are 5 lights on my router (2wire, I'm serviced through AT&T). Power, Ethernet, Wireless, DSL, Internet. All lights are doing what they should be doing (green for go) except the Ethernet light. It's green light is blinking very rapidly (10-15 times a second). Don't say a blinking Ethernet light is normal because I know this. An Ethernet light that blinks a couple times every couple seconds is normal. One that blinks 10+ times a second isn't. Something is wrong. You can't tell me its a coincidence that my internet problems started at the same time the light started blinking.
The problem this is causing is a horrible delay when playing online games. I play both World of Warcraft and Call of Duty: Modern Warfare 2. Both games are suffering, CoDMW2 moreso because of the nature of the game. When playing CoD I am used to getting a full 4 bars of ping and would probably be getting 5 if it could go any faster. No i'm stuck on either 1 or 2 bars (which means a horrible ping). I can be staring an enemy right in the face, unload a full clip of ammunition into his chest, and then he will invariably shoot me dead without ever being shot. In WoW it can be 2-5 seconds between my mouse click/keyboard key pushed and something actually happening in the game.
I have 3 computers using my router. 2 use Ethernet, 1 is wireless. I experience this problem even when my computer is the only one on.
AT&T: Basically "its not a problem with our internet, must be your computer"
HP: Basically "its not a problem with our computer, must be your internet"
I have done the following, none of which have fixed the issue:
Reset/Reconfigured my router.
Nothing.
Unplugged everything from router and turned off computer for 2+ minutes.
Nothing.
Unplugged my computer's Ethernet cable so that only my 2nd computer's Ethernet cable is connected (the light still kept blinking 10-15 a second).
Nothing.
Started the computer in safe mode with networking
The light blinked like it should, only a couple times every couple seconds, and it seemed like the internet worked faster than when running my computer out of safe mode.
Checked to see if my NIC card was the problem.
Its not. Pinged to default gateway and got 100% response back with a 0ms average trip time.
Changed out my Ethernet cable to see if it was the problem.
It wasn't.
Tried to restore my computer to a previous state using HP's system restore feature.
I couldn't because for some reason the only possible state I could restore it to was from 8 hours ago, not the 4-5 days ago that this problem started.
Uninstalled my Webroot internet security suite thinking maybe it was causing some sort of blockage between my computer and the server of the game.
It wasn't.
Checked my speed at Speedtest.net.
2500kbps download (what i'm paying for)
400kbps upload (what I'm paying for)
55ms ping
I looked the problem up on the internet.
Apparently I'm the only one. Ever.
I REALLYdon't want to have to resort to a full system recovery (wiping all memory then reinstalling it) yet. Is there ANYONE out there that has a suggestion? I'm desperate.