[Laim Noah]

Hello,

I've been playing the click test game online on my laptop for a while with a USB Keyboard but yesterday I noticed the built-in keyboard of my laptop didn't work anymore.
The only thing that's working is the FN key when I want to adjust the keyboard's backlight.
I spent the whole evening checking for solutions, here is what I tried :
-Letting the battery run out of power by itself
-Shutting down the computer after holding the power button for 60seconds (makes the keyboard work in BIOS but not on Windows)
-Updating the BIOS
-I've tried to install the firmware update for the keyboard but the software doesn't work and tell me that device-1 cannot be found
-Uninstall keyboard drivers in device manager
And with every single solution I've tried my keyboard NEVER worked on windows, not once. I can use it reliably in BIOS though, provided I shut the computer down with the dedicated button. The fact that I can't even install the new keyboard drivers is pretty annoying as well

 

[Fred Garvin]

If all the keyboard keys work properly in BIOS, not just your function keys, then your keyboard can't be damaged. The problem would most likely be software related. Try shutting down all your games or background programs and see if the keyboard works. Or boot into Windows 10 Safe Mode. and try the keyboard.

 

[Laim Noah]

Let me try this if this working for me I will be thankful to you.