Tech Support banner

Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter #1
when i start up my computer it works fine until i get to the user screen and i choose a user to log on as. it goes through the process of loading the settings but as soon as it opens to the desktop it immediately closes and logs the user off. it does that for both my users on my computer.

i tried hitting F8 while in the startup but all the things listed involve me being able to log a user on. which i can't do.

so i'm thinking of reformatting and was curious as to how i get to the command prompt straight from a reboot in xp.
 

·
Registered
Joined
·
230 Posts
It sounds like you either didn't activate windows within the
30 day grace period or you ran the spyware and it corrupted
a registry key or file.

You should try a Repair install if you forgot to activate Windows
within the 30 day grace period.
http://support.microsoft.com/default.aspx?kbid=315341

This will reinstall Windows XP to your computer and your programs
and most of your settings will be just like you left them.

In some cases the spyware has corrupted a registry value on
clean up.

Now you will need to boot with the Windows XP CD to the recovery console, and copy userinit.exe to wsaupdater.exe. And the we may be able to boot back normally and repair the registry entry.

So boot from your WinXP CD and when you reach the setup screen, press R to start the Recovery Console.

Choose the installation to log on to (if there's just one, hit enter). When prompted for password, just hit enter unless you have set a password for the user "Administrator" (it's blank by default in XP)

When you get logged onto the Recovery Console, go to c:\windows\system32 (or wherever Windows is installed).

Use the following commands.
cd \windows\system32
copy userinit.exe wsaupdater.exe

Take the CD out of the drive, and type exit to quit the recovery console and restart Windows normally

Next if your booted up normally go to Start, Run, type regedit and navigate
to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit
the key value should be your_drive_letter:\WINDOWS\system32\userinit.exe,
and yes the , should be on the end.

Good Luck.
 

·
Registered
Joined
·
14 Posts
do you see your desktop picture with out icons and start

then your problem must be with explorer.exe try to do this ctrl+alt+delete

and click file new task C:\WINDOWS\explorer.exe type this on the white box and hit enter if this doesnt solve proble reintall your software
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top