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Discussion Starter · #1 ·
i recently had windows 7 installed on my computer. took it to a computer shop today and they asked if Vista had been installed first? to my knowledge it had not been, just the windows 7 profesional. they are saying it needs to go from xp, to vista to windows 7, that you cannot jump to a new operating system ?? this does not make sence to me. isnt it a whole new OS?
 

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Decessit
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Hi you cannot upgrade from xp to win 7 please note upgrade,you can use a full retail version of win 7 and wipe the drive ie format and install win 7 but loose all data and xp.In order to upgrade you would need to install vista then win 7 but you could save data not programs
 

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You can upgrade from xp to win7 using an upgrade version of win7. You DO NOT need a full version of win7. But it will be a clean or custom install. Do not remove xp prior to installing win7 since it will still require an activated and legal installed. Win7 will remove xp and start with a clean drive.

see the following chart.

http://mossblog.allthingsd.com/files/2009/08/windows-upgrade-chart.png
 

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So are you saying you can clean install with the upgrade straight away no other steps required
As I said in my original post, you must have xp activated and installed. Boot to xp, insert the win7 UPGRADE disk, it will not give the choice to upgrade but It will give the choice to custom install. Click on custom install and it will install and it will be legal per microsoft.

It would be better to have the full retail since if something happens you will always have to install and activate xp then reinstall win7. Check out the chart in my previous post. It is from microsoft. Once installed, I would advise to create a backup of win7 to make it easier to reinstall if needed.
 

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You Can get and ANYTIME upgrade for Win7 to go from XP to 7. A regular 7 upgrade will not upgrade from xp.
 

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Discussion Starter · #17 ·
i did not upgrade from xp to 7, or at least i did not think that i had, i puchased a whole new OS windows 7 premium. there was nothing on the old OS that i wanted to save, any files and folders such as my pictures i saved on a small insert drive to put back on the computer when the new OS was installed. i had the OS installed when i had a new Motherboard and processor put in.

The shop was telling me that you cant upgrade from xp to 7 just like that. is there 2 types of ways to do this? one being an upgrade where you have to go xp - vista - 7, or wipe the hard drive of xp and install a whole new operating system of Windows 7?
 

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TSF Team Emeritus, Visiting Expert | Microsoft Sup
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Hopefully I can shed some light on the ongoing problem that users are having...

If taken literally, no - you cannot "upgrade" from XP to 7. In this sense, upgrade means that all settings, profiles, files, etc. stay intact and only the operating system changes. However, you can install 7 on an XP machine by using an upgrade CD. When this is done, nothing is kept. It's more of a sense that you're changing from an old Windows to a new one, and that's all Microsoft wants.

You're able to perform an "upgrade" from XP to 7, but this is only provided to be more cost-effective. All settings are lost. In short, the shop is wrong :grin:

Devin
 

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Discussion Starter · #20 ·
OK, that is what i thought, that having purchased a a fully new OS package that the shop was incorrect .... now another problem, im trying to verify that what i purchased is a new and seperate OS but when i enter the product ID in to ask a question on the windows website... it says .... that it is expired =(
i do have the product key code though.
 
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