Xp shutting down NT

Welcome to the forums laura777...............

Do you know how to remove and reinstall your dialup networking with the needed information for your ISP? That's if your using dialup!

Why would i need to do this , if it does work in regular mode ? by the way this is my sisters computer , not my own ..
The problem is that in safe mode with network we can't dial up to get to the patch ,, laura

While running in safe mode there are no modem drivers installed that's why the error.

Ok , please forgive me for my ignorance , so then why is everyone saying you can do this in safe mode ??? thanks laura

Well people who are using broadband and have an ethernet card installed can use this option to connect..............

Thanks Speedo , i really appreciate your time and responses , my sister was lucky enough to get all the undated files downloaded to her computer , it was just in the instalation process that it shut down .. Also others have given me advice for techniques to use to hinder the virus from shutting down the comp and buy me more time .. Again thanks much , laura :winkgrin: