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WormStopper detected email activity. Computer will crash without notice

1011 Views 8 Replies 2 Participants Last post by  soslo
My computer will crash without notice. Also when I try to run a virus scan it will crash. When I try virus removal tools it will crash. Please see attached from HijackThis Log.

My OS is Windows XP SP2

Thanks for you help
soslo
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Hello soslo, and welcome to TSF:



Please read this thread


Please download HijackThis . This program will help us
determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded. Click
on the "Unzip" button to install. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\
Run a scan and save the log file. Do not fix anything in HijackThis since they may be harmless.
Make sure to include the System information at the top of the log as well.


Post your HJT log in this thread and an analyst will help you
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Computer crash/ HijackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 2:32:31 PM, on 1/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\Program Files\Winamp3\winampa.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Motive\AsstCommon\motmon.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\Program Files\SiteAdvisor\6009\SAService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Lifeline\bin\mpbtn.exe
C:\Program Files\eFax Messenger 4.2\J2GTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\ServicePackFiles\i386\iexplore.exe
C:\Documents and Settings\mannie wilks\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://yahoo.sbc.com/dsl"); (C:\Documents and Settings\mannie wilks\Application Data\Mozilla\Profiles\default\raq4smzi.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O2 - BHO: XBTP06568 Class - {311F9DE8-6126-4EEE-B15F-65CBB3B4F9F6} - C:\Program Files\AOL Security Toolbar\AOL_security_toolbar.dll (file missing)
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MCIEPlugIn Class - {C09C9904-FD44-11D6-A711-00105AC8F168} - C:\PROGRA~1\METAMA~1\METAMA~1\IEPlugIn.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Security Toolbar - {3BB63FD4-3C00-44D7-94A9-5DE211900DEF} - C:\Program Files\AOL Security Toolbar\AOL_security_toolbar.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [WinDVR SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [MotiveMonitor] "C:\Program Files\Motive\AsstCommon\motmon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,[email protected]
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Lifeline.lnk = C:\Program Files\Digital Lifeline\bin\mpbtn.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: eFax 4.2.lnk = C:\Program Files\eFax Messenger 4.2\J2GTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZSYYYYYYYYUS
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.global1online.com
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169796394312
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE (file missing)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbxcoms.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Phoenix VCD Service (PhnxVCDService) - Phoenix Technologies Ltd. - C:\WINDOWS\System32\PhnxCDSvr.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6009\SAService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
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6
Hello soslo, and welcome to TSF


Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools,
then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.



IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.

The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!

Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.


----------------------------------------

There's not much showing in this log. We'll run some tools and see what may be hiding.


----------------------------------------

DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"





  1. Install AVG Anti-Spyware 7.5.
  2. Double-click the icon on Desktop to launch AVG A-S 7.5
  3. On the top of the main screen click Shield
  4. Click the word active to change it to inactive
  5. On the top of the main screen click Update.
  6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.




ComboFix



1. Download this file - You MUST save it to your desktop

COMBOFIX




2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

----------------------------------------

SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZSYYYYYYYYUS
O15 - Trusted Zone: www.global1online.com



Please remember to close all other windows, including browsers then click Fix checked.

----------------------------------------

RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files (if present)
  • Cleanup! All Users
  • Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.
Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

  • Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
    This scan can take quite a while to run, so be prepared.
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.



  • When the scan is complete click Recommended Action and change it to Quarantine (1),
  • If not click Recommended Action and choose Quarantine from the popup menu. (2)
  • At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

----------------------------------------

SYSTEM RE-BOOT

Reboot into Normal Mode.

----------------------------------------


ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

c:\combofix.txt
AVG A/S
Panda scan
A new HJT log run in Normal Mode


Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.
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computer crashes each time I rus virus scan, AVG,Panda or MaCfee

"mannie wilks" - 07-01-27 12:32:07 Service Pack 2
ComboFix 07-01-25 - Running from: "C:\Documents and Settings\mannie wilks\Desktop"

((((((((((((((((((((((((((((((( Files Created from 2006-12-27 to 2007-01-27 ))))))))))))))))))))))))))))))))))


2007-01-27 11:53 <DIR> d-------- C:\rename_this_folder_back_to_sUBs_
2007-01-27 11:51 3,968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-01-27 11:51 <DIR> d-------- C:\Program Files\Grisoft
2007-01-26 22:22 <DIR> d--hs---- C:\FOUND.000
2007-01-25 22:13 <DIR> d-------- C:\DOCUME~1\MANNIE~1\Application Data\Lavasoft
2007-01-25 00:06 <DIR> d-------- C:\DOCUME~1\MANNIE~1\Application Data\McAfee
2007-01-25 00:04 <DIR> d-------- C:\Program Files\Mozilla Firefox
2007-01-24 23:15 <DIR> d-------- C:\WINDOWS\McAfee.com
2007-01-19 17:29 <DIR> d-------- C:\d45709b6a48711620f44dcbe4e
2007-01-19 17:16 <DIR> d-------- C:\Program Files\Realtek AC97
2007-01-14 10:28 <DIR> d-------- C:\WINDOWS\ie7updates
2007-01-07 21:58 <DIR> d-------- C:\Program Files\Windows Media Connect 2
2007-01-07 21:54 <DIR> d-------- C:\WINDOWS\system32\LogFiles
2007-01-07 21:54 <DIR> d-------- C:\WINDOWS\system32\drivers\UMDF
2007-01-07 21:54 <DIR> d-------- C:\ba84d71483da821146b6c4


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2007-01-23 17:27 25510 --a------ C:\DOCUME~1\MANNIE~1\Application Data\wklnhst.dat
2006-12-06 21:38 -------- d-------- C:\Program Files\Common Files\xing shared
2006-12-05 23:27 -------- d-------- C:\Program Files\abbyy finereader 6.0 sprint
2006-12-05 23:25 -------- d-------- C:\Program Files\lexmark_7100 series
2006-12-05 22:59 -------- d-------- C:\Program Files\lexmark 7100 series
2006-11-17 05:42 577536 --a------ C:\WINDOWS\soundman.exe
2006-11-07 21:06 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-11-07 21:03 6049280 --------- C:\WINDOWS\system32\ieframe.dll
2006-11-07 21:03 50688 --------- C:\WINDOWS\system32\msfeedsbs.dll
2006-11-07 21:03 458752 --------- C:\WINDOWS\system32\msfeeds.dll
2006-11-07 21:03 413696 --a------ C:\WINDOWS\system32\vbscript.dll
2006-11-07 21:03 231424 --a------ C:\WINDOWS\system32\webcheck.dll
2006-11-07 21:03 180736 --------- C:\WINDOWS\system32\ieui.dll
2006-11-07 21:03 156160 --a------ C:\WINDOWS\system32\msls31.dll
2006-11-07 03:27 382976 --a------ C:\WINDOWS\system32\iedkcs32.dll
2006-11-07 03:27 229376 --a------ C:\WINDOWS\system32\ieaksie.dll
2006-11-07 03:26 71680 --a------ C:\WINDOWS\system32\admparse.dll
2006-11-07 03:26 55296 --a------ C:\WINDOWS\system32\iesetup.dll
2006-11-07 03:26 54784 --a------ C:\WINDOWS\system32\ie4uinit.exe
2006-11-07 03:26 43008 --a------ C:\WINDOWS\system32\iernonce.dll
2006-11-07 03:26 152064 --a------ C:\WINDOWS\system32\ieakeng.dll
2006-11-07 03:26 13312 --a------ C:\WINDOWS\system32\ieudinit.exe
2006-11-07 03:26 123904 --a------ C:\WINDOWS\system32\advpack.dll
2006-11-07 03:25 161792 --a------ C:\WINDOWS\system32\ieakui.dll
2006-11-04 14:14 1245696 --a------ C:\WINDOWS\system32\msxml4.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"Yahoo! Pager"="\"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe\" -quiet"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"MotiveMonitor"="\"C:\\Program Files\\Motive\\AsstCommon\\motmon.exe\""
"eFax 4.2"="\"C:\\Program Files\\eFax Messenger 4.2\\J2GDllCmd.exe\" /R"
@=""
"EzPrint"="\"C:\\Program Files\\Lexmark 7100 Series\\ezprint.exe\""
"LXBXCATS"="rundll32 C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\LXBXtime.dll,[email protected]"
"farstone"=""
"UserFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,65,\
6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,75,00
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"SiteAdvisor"="C:\\Program Files\\SiteAdvisor\\6009\\SiteAdv.exe"
"!AVG Anti-Spyware"="\"C:\\Program Files\\Grisoft\\AVG Anti-Spyware 7.5\\avgas.exe\" /minimized"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"PhotoShow Deluxe Media Manager"="C:\\PROGRA~1\\SIMPLE~1\\PHOTOS~1\\data\\Xtras\\mssysmgr.exe"
"InstantTray"="C:\\Program Files\\Pinnacle\\Shared Files\\InstantCDDVD\\PCLETray.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"IW_Drop_Icon"="C:\\Program Files\\Pinnacle\\InstantCDDVD\\InstantWrite\\iwctrl.exe /DropDisc"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.5008\\GoogleToolbarNotifier.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"AOLDialer"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"
"AOL Spyware Protection"="\"C:\\PROGRA~1\\COMMON~1\\AOL\\AOLSPY~1\\AOLSP Scheduler.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"QuickFinder Scheduler"="\"C:\\Program Files\\WordPerfect Office 11\\Programs\\QFSCHD110.EXE\""
"PowerS"="C:\\WINDOWSPowerS.exe"
"EzPrint"="\"C:\\Program Files\\Lexmark 7100 Series\\ezprint.exe\""
"Ulead AutoDetector v2"="C:\\Program Files\\Common Files\\Ulead Systems\\AutoDetector\\monitor.exe"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"IPInSightLAN 02"="\"C:\\Program Files\\Visual Networks\\Visual IP InSight\\SBC\\IPClient.exe\" -l"
"IPInSightMonitor 02"="\"C:\\Program Files\\Visual Networks\\Visual IP InSight\\SBC\\IPMon32.exe\""
"HostManager"="C:\\Program Files\\Common Files\\AOL\\1151128622\\ee\\AOLSoftware.exe"
"IPHSend"="C:\\Program Files\\Common Files\\AOL\\IPHSend\\IPHSend.exe"
"SsAAD.exe"="C:\\PROGRA~1\\Sony\\SONICS~1\\SsAAD.exe"
"KernelFaultCheck"="%systemroot%\\system32\\dumprep 0 -k"
"PCTVOICE"="pctspk.exe"
"LXBXCATS"="rundll32 C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\LXBXtime.dll,[email protected]"
"lxbxmon.exe"="\"C:\\Program Files\\Lexmark 7100 Series\\lxbxmon.exe\""
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"FLMK08KB"="C:\\Program Files\\Muiltmedia keyboard utility\\1.1\\MMKEYBD.EXE"
"SiteAdvisor"="C:\\Program Files\\SiteAdvisor\\4979\\SiteAdv.exe"
"FaxCenterServer4_in_1"="\"C:\\Program Files\\Lexmark 7100 Series\\fm3032.exe\" /s"
"VTTimer"="VTTimer.exe"
"VTTrayp"="VTtrayp.exe"
"WinampAgent"="\"C:\\Program Files\\Winamp3\\winampa.exe\""
"PinnacleDriverCheck"="C:\\WINDOWS\\System32\\PSDrvCheck.exe"
"WinDVR SchSvr"="\"C:\\Program Files\\Common Files\\InterVideo\\SchSvr\\SchSvr.exe\""
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"SoundMan"="SOUNDMAN.EXE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{B9E618A2-A4FE-11D4-83C2-005004636C96}"="OE Shell Hook"
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
"WPDShServiceObj"="{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"nousernameinstartmenu"=dword:00000000
"nosimplestartmenu"=dword:00000000
"nostartmenumfuprogramslist"=dword:00000000
"nostartmenumoreprograms"=dword:00000000
"nochangestartmenu"=dword:00000000
"norecentdochistory"=dword:00000000
"maxrecentdocs"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\MCODS

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
WudfServiceGroup REG_MULTI_SZ WUDFSvc\0\0

*newlycreated* - HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\LEGACY_AVGASCLN


Contents of the 'Scheduled Tasks' folder
C:\WINDOWS\tasks\McQcTask.job
C:\WINDOWS\tasks\McDefragTask.job

Completion time: 07-01-27 12:37:02
C:\ComboFix2.txt ... 07-01-27 12:16





Logfile of HijackThis v1.99.1
Scan saved at 4:23:25 PM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Motive\AsstCommon\motmon.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\QuickTime\qttask.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\SiteAdvisor\6009\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Lifeline\bin\mpbtn.exe
C:\Program Files\eFax Messenger 4.2\J2GTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\mannie wilks\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://yahoo.sbc.com/dsl"); (C:\Documents and Settings\mannie wilks\Application Data\Mozilla\Profiles\default\raq4smzi.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O2 - BHO: XBTP06568 Class - {311F9DE8-6126-4EEE-B15F-65CBB3B4F9F6} - C:\Program Files\AOL Security Toolbar\AOL_security_toolbar.dll (file missing)
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MCIEPlugIn Class - {C09C9904-FD44-11D6-A711-00105AC8F168} - C:\PROGRA~1\METAMA~1\METAMA~1\IEPlugIn.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Security Toolbar - {3BB63FD4-3C00-44D7-94A9-5DE211900DEF} - C:\Program Files\AOL Security Toolbar\AOL_security_toolbar.dll (file missing)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O4 - HKLM\..\Run: [MotiveMonitor] "C:\Program Files\Motive\AsstCommon\motmon.exe"
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,[email protected]
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6009\SiteAdv.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Lifeline.lnk = C:\Program Files\Digital Lifeline\bin\mpbtn.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: eFax 4.2.lnk = C:\Program Files\eFax Messenger 4.2\J2GTray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.global1online.com
O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169796394312
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6009\SiteAdv.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE (file missing)
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbxcoms.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Phoenix VCD Service (PhnxVCDService) - Phoenix Technologies Ltd. - C:\WINDOWS\System32\PhnxCDSvr.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6009\SAService.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
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2
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.



IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

----------------------------------------

DOWNLOADS


REGISTRY FIX

Download the attached soslo.zip file at the bottom of this post to your desktop. Double click on the zip folder,
then double click on the .reg file within.
Click yes to allow it to merge into your registry.




SYSTEM REPAIR ENGINEER

Please download this tool >http://www.kztechs.com/sreng/sreng2.zip]System Repair Engineer



  • Extract it to it's own folder & double click SREng.exe to run it

  • Select 'Smart Scan' & tick "Verify Digital Signatures"

  • Click on the [Scan] button

  • When finished, click on the [Save Reports] button & save the log to Desktop

  • Attach the log in your next reply. Dont post it


Note: You may have to rename SREngLog.log to SREngLog.txt before attaching

----------------------------------------

FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)


Please remember to close all other windows, including browsers then click Fix checked.

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Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\FOUND.000>>>Delete all entries starting with FOUND

----------------------------------------


ON-LINE SCANS


Kaspersky - Extended

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
        [*]Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
    We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

----------------------------------------

FOLLOW-UP

Please return and post these items in the order listed:

SREng attachment
Kaspersky scan

Please let me know how your system is behaving.

Attachments

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I cannot run System Repair Engineer, my computer crash every time I try to run scan.
There is nothing showing in your logs which would hinder you from running any of the scanners.

This appears to be either an issue with your operating System or IE7.

Please post about this problem in the Windows XP Support forum. These folks would be better able to assist you with this.
Thanks for all your efforts. Windows support.
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