[Jmo140]

Evert time that I attempt to open a file on MS Word, in the bottom left corner it says: Running virus scan... but then freezes. Is this a problem with Word or with my virus protection (Norton) and how could I go about fixing it?

 

[Glaswegian]

Hi

It's your AV being over-protective. Check this article first:

http://support.microsoft.com/kb/329820/