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Ok here's the dish:

A client with the above build of Word 2002 (latest XP build) tries to open a Word document but can't recognize it so it'll prompt to ask to convert from a list of formats.

None of them work.

However it will open on other machines running Office XP.

any clues?
 

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Hi Alfred,


Does it shows any error message if so then please post it to get the problem resolved or u can have try with deleting all the folders of MsOffice and then remove the entries for the same in the registry and then try reinstalling it with standard installation .


It should work fine.

Regards,

Ramjeet
 
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