Word 2002 Build 10.3416.3501 - Garble appearing

1400 Views 1 Reply 2 Participants Last post by guddu1277, Dec 13, 2002

neuro

Discussion Starter · Dec 3, 2002

Ok here's the dish:

A client with the above build of Word 2002 (latest XP build) tries to open a Word document but can't recognize it so it'll prompt to ask to convert from a list of formats.

None of them work.

However it will open on other machines running Office XP.

any clues?

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guddu1277

· #2 · Dec 13, 2002

Hi Alfred,

Does it shows any error message if so then please post it to get the problem resolved or u can have try with deleting all the folders of MsOffice and then remove the entries for the same in the registry and then try reinstalling it with standard installation .

It should work fine.

Regards,

Ramjeet

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