[Jo777]

Ok, so my good friend just bought a brand new hp pavillion dv9000 laptop. He brought it to my house, set it all up & then installed my qwest dsl with wireless gateway. Worked just fine the whole time he was here, accessed the internet wirelessly and all. He took it home and tried to install his qwest broadband and know matter what we do he can not access the internet. Sometimes it will say there is a connection and sometimes it wont, but either way nothing will come up thru internet explorer. It says something about an invalid ip address and it doesn't even show a default gateway.

We have tried everything from ipconfig /release /renew, to manually inserting and ip address and default gateway. Checked the internet explorer settings, the wireless connection settings, nothing seems to work. Oh by the way, if he plugs it into the router with ethernet, he can get online just fine.

Now here's the weird part... For days, he could bring his puter over here and get online wirelessly with no problems. He'd go home and again, it wouldn't work unless he used ethernet.
THEN, just last night, he came over, pulled out his puter & now all of a sudden its doing the same thing it does at his house. cant connect wirelessly!! I tried uninstalling qwest and reinstalling it... Nothing. At his house, no one can get online wireless, but at my house, my laptop gets on wirelessly just fine. Now, out of the blue his just wont!

I am at the end of my rope and all out of ideas. If anyone can help we would GREATLY appreciate it!
Thanks a lot! ray:

 

[carsey]

The router should have a IP of 192.168.1.1

I think there is a option on either the router or computer to automatically assign IP addresses to all connecting components.

Look through the router settings to see if there is a option similar to what I explained above

 

[johnwill]

I'm not sure where the 192.168.1.1 address came from, but without knowing the make/model of the router, there's no way to know that.

For XP-SP2, try this stack reset.

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log


If that fails, let's see this:

For 98 or ME, Start, Run, COMMAND to open a DOS window:
--- or ---
For 2K or XP, Start, Run, CMD to open a DOS window:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

 

[Jo777]

Sorry, I just got your reply to my thread... I have been out of town.
I just want to know if I do your first option will it reset the IP address for all my connections? Because my wireless connection works at other places and I dont want to mess with or change the working connections.

 

[johnwill]

No, it will just repair any bad links in the stack. Besides, I thought it was someone else's computer that had the problem. :4-dontkno

 

[Jo777]

It is someone elses computer, I've just been spending a lot of time on it lately trying to fix it for him, and I figured it would be less confusing if I just refer to it as mine since I'm the one inquiring. (I wish it was my computer, its a very nice, brand new laptop