[Dsoumil]

Hello everyone,

I have connected my laptop to my home WIFI. Everything was fine for months and months until yesterday the internet stopped working on my laptop.


The wifi is connected successfully and it has internet aces as other devices at my place are running it as well as my pc which is wired to it . So the internet is not the issue.

There is something wrong with the laptop i guess. I have connected the laptop to several working wifi connections successfully but after connecting no web page opens or no internet activity can be done.

please help.

Thanks.

 

[Old Rich]

Lets take a peek at your network environment:

First:

Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then:

Remove all the stored wireless network profiles and search for the network again.

How to Remove Stored Wireless Network Profiles for XP, Vista, and Windows 7 ( This is for Windows 7 but the steps are virtually the same for 8 and 10

Then: check your browser's settings, remove any proxy settings if found, here's how


Then:

with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type or copy and paste the following command:

ipconfig/all > 0 & notepad 0

and press enter.

Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

then please Download and run this Xirrus WiFi Inspector, click the Networks link on the upper left and paste a screen shot of that screen here. Note that this application requires NET Framework to run. If you get an error about a missing function, download and install NET Framework.


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here. For Vista and Windows 7, 8 you can use the Windows Snipping Tool

 

[Dsoumil]

Tried every step. Still didnt work.

PS- the Xirrus WiFi Inspector stops responding on startup at "Searching for adaptors" part.

Heres the 0.txt

Windows IP Configuration

Host Name . . . . . . . . . . . . : V-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 4C-0F-6E-F7-D6-B5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::25f3:f815:8391:71cc%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, March 24, 2016 4:23:56 AM
Lease Expires . . . . . . . . . . : Sunday, April 30, 2152 10:58:13 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 189534062
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-0D-A1-62-F0-BF-97-10-57-47
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

 

[Old Rich]

What real-time protection is running? Antiviurs? . . Firewall?

The ipconfig looks ok . . let's look deeper . .

Hold the Windows key and press R, then type CMD to open a command prompt:

Type or Copy and Paste the following" and press enter


echo > 0 & PING 192.168.2.1 >> 0 & PING 46.228.47.115 >> 0 & PING google.com >> 0 & tracert google.com >> 0 & echo [/php] >> 0 & notepad 0


That can take a few minutes to complete, come back and past the result in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

 

[Dsoumil]

I dont have any antivirus and my firewall is disabled.
But a strange thing is happening, whenever i open my firewall window, it closes automatically.

here is the results from that command.

ECHO is on.

Pinging 192.168.2.1 with 32 bytes of data:
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64
Reply from 192.168.2.1: bytes=32 time=2ms TTL=64
Reply from 192.168.2.1: bytes=32 time=2ms TTL=64
Reply from 192.168.2.1: bytes=32 time=1ms TTL=64

Ping statistics for 192.168.2.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

Pinging 46.228.47.115 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 46.228.47.115:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Pinging google.com [216.58.199.174] with 32 bytes of data:
Reply from 216.58.199.174: bytes=32 time=2ms TTL=58
Reply from 216.58.199.174: bytes=32 time=1ms TTL=58
Reply from 216.58.199.174: bytes=32 time=3ms TTL=58
Reply from 216.58.199.174: bytes=32 time=1ms TTL=58

Ping statistics for 216.58.199.174:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 3ms, Average = 1ms

Tracing route to google.com [216.58.199.174]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 2 ms 1 ms <1 ms 90-231-119-111.mysipl.com [111.119.231.90]
3 4 ms 2 ms 2 ms 89-231-119-111.mysipl.com [111.119.231.89]
4 1 ms 1 ms 1 ms 72.14.196.213
5 3 ms 1 ms 1 ms 209.85.142.228
6 2 ms 1 ms 2 ms 209.85.143.5
7 2 ms 2 ms 2 ms google.com [216.58.199.174]

Trace complete.
[/php]

 

[Old Rich]

You connection to the internet is fine . . What Browser are you using?

 

[Dsoumil]

i am using google chrome, there are no proxies there i checked. And i have tried using other browsers as well, no luck.

 

[Old Rich]

With no anti-virus you may have picked up a bug . . :

Suggest you download these and run scans:

Microsoft Security Esentials

Malewarebytes

 

[Dsoumil]

doing that now. will keep you posted.