Hi, I hope you can help me.
I recently had a Broadband package installed for me. This contains a SKY router, otherwise known as a Netgear684, and a Belkin wireless adapter that plugs into the computer USB port.
It had been working OK, but now, after a virus or malware infection, it seems to have gone haywire. I have now cleaned the computer but now when I open up, a connection is showing as available (Network Connection 3). When I access the Internet I get my home page as not being available. I also get a message in the system tray area stating that the coonection has been made but is unsecured.
I keep trying without luck. On some occasions I issue a repair command and it goes through disabling the wireless adapter, re-enabling and acquiring an IP address. When finished, it still states that the connection has been made and that it is unsecured. I connect only to receive the same message as before (page not displayed).
Eventually, the monitor symbol in the system tray is crossed out (a red cross) and I am then able to connect, without any messages.
I have looked at the Internet Tools folder under Connections and here it states Broadband.
In Network Connections the Broaband entry has Diconnected against it.
What else can I tell or give you to be able to determine what actions I should take.
I have issued Subscribe to this thread so I await news from you.