Tech Support Forum banner

Wireless Connection Now Demands I Have 2 Networks

1846 Views 3 Replies 3 Participants Last post by  Iig
:wave: I am moving my query from what I think was an uninteresting category and I am hoping putting it here will improve interest. (I marked the old thread as "solved" b/c I don't know how else to close it.)

03-14-2011, 08:40 PM, I originally posted:

I have cable ISP, Motorola modem, Netgear router. OS Windows Vista on Toshiba Satellite L/T, SP2; Firefox 3.6.16.

Post install of SP2 "upgrade," my wireless connection is messed up.

I have no complaints about the speed of my connection, before SP2 or after. This L/T is a gift, which means I did not choose what is installed on it. If you've never had upgrade problems, then chances are good we're not going to be the best match. No offense. :smile:

I do a factory reset on the router and set it back up as if I just bought it. I apply WPA-PSK security to the wireless, as I did before the MS upgrades changed something. I have successfully done so for years and so it is not a suspect, at least not to me.

I delete the original network connection configurations and set up a brand new private connection for Home. However, I suddenly have a "multiple computer" Public network connection as well. When I hover over the internet connection icon in the sys tray it shows "Home", Access Local and Internet, full bars, and name of wireless device, AND "Unidentified Network", Access Local and Internet, full bars, and name of wireless device.

I have access to the internet. What happens when I disconnect the Unidentified Public Network is it disconnects the private network too. Previous to the MS "upgrades" I had just one network connection: Home, private. Worked just fine. Now, I am not allowed to have just one network connection. It's both or nothing.

Any help will be appreciated. Thanks.

03-20-2011, 10:46 PM, I answered a question:

When I delete the Unidentified Network (Public) it automatically disconnects the Home Network (Private). When I use the connectivity diagnosis tool, it re-locates/recreates the Unidentified Network and then reconnects the Home Network.

03-24-11, 10:22 PM, I added an update:

Something else that keeps happening is when I visit certain sites, usually with numerous photos (thepioneerwoman.com, cakewrecks.com), that they take longer than all the other sites I visit daily, the photos take a long time to finally appear fully (a full minute for all photos on the first page). Often, lately, trying to connect to those sites will kill the wireless connection. It goes from Access: Local and Internet to just Local (on both networks). I have to restart the l/t, unplug the router, unplug the modem, wait 15 seconds, plug in the modem, then the router, all lights nominal, login in to the l/t, both networks are back online, Local and Internet. And this is since I installed the "upgrades." I'm up to SP2 and FF 3.6.16.


Again, if anyone has any suggestions especially if they've gone through the same, I will appreciate it.
See less See more
Status
Not open for further replies.
1 - 4 of 4 Posts
Hello. Please do all of the following:

1) Post ipconfig /all

2) Post speed results from the wireless connection from Speedtest.net

3) Post speed results from the wired connection from speedtest.net

4) What speeds (down/up) are you paying for from your ISP?
why would you do a factory reset of the router when your issue was related to the workstation and sp2? that is quite a leap since the two are unrelated.

You don't say what router you have. Is it a dual band router?

It would be nice if you can post some links to screen shots of what you are seeing in the wireless config.
:wave: Hi, I finally had time to do as requested:

Just cable LAN:

Windows IP Configuration

Host Name . . . . . . . . . . . . : C----y
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-D6-4D-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-38-44-4B-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c20:52dd:5ef7:eec6%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 26, 2011 5:02:13 PM
Lease Expires . . . . . . . . . . : Sunday, March 27, 2011 5:02:12 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 201333560
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-7B-66-1D-00-1B-38-44-4B-6D

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BED8726F-2F27-48AC-BFC1-2DFC9037B
140}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:45f:2eda:3f57:fffd(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::45f:2eda:3f57:fffd%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AA0962C2-85E2-4110-9E85-D48C0EFF2
13A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

==========

With both wireless networks and the LAN cabled network connected:

Windows IP Configuration

Host Name . . . . . . . . . . . . : C----y
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1B-77-D6-4D-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c1c8:aa7e:bdb7:4572%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 26, 2011 4:56:57 PM
Lease Expires . . . . . . . . . . : Sunday, March 27, 2011 4:56:57 PM
Default Gateway . . . . . . . . . : 192.168.1.1
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 167779191
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-7B-66-1D-00-1B-38-44-4B-6D

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1B-38-44-4B-6D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c20:52dd:5ef7:eec6%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, March 26, 2011 5:02:13 PM
Lease Expires . . . . . . . . . . : Sunday, March 27, 2011 5:02:12 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 201333560
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-7B-66-1D-00-1B-38-44-4B-6D

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BED8726F-2F27-48AC-BFC1-2DFC9037B
140}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:45f:2eda:3f57:fffd(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::45f:2eda:3f57:fffd%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AA0962C2-85E2-4110-9E85-D48C0EFF2
13A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

=====================
Speedtests:

On wireless router alone:

Ping MS | Down Mbps | Up
___55__|__3.48____|_1.05
___65__|__4.69____|_1.05
__143__|__3.57____|_1.05

On cable:

Ping MS | Down Mbps | Up
___56__|_10.56____|_1.04
___63__|__5.51____|_1.05
___72__|__7.51____|_1.05

I was paying for 1.5 MBps and pretty much getting that, and it was plenty for my needs, before installing the MS upgrades. Yesterday, I asked my ISP to temporarily give me more to troubleshoot with, and that is why you see the higher download numbers on cable.

So, post-upgrades installation, if I want to visit the two sites I mentioned earlier, which I used to be able to visit, and though they loaded a little slow, they did work and a usual visit would not kill the wireless connection, I have to cable. That sucks.

It is a Netgear WTG624v2. (Oddly, when I connect to the Netgear router configuration page, it says I have a v3.) I do not believe it is a dual band as it does not say it is anywhere I look.

I did a factory reset because more times than not, it is faster to just start with a clean slate. I was not getting much feedback here at the time I was searching for answers, and searches across various tech fora and the web were not netting me any answers, so I figured it was worth a try.

I am using a cat 5 cable from the Motorola Surfboard SB5101 modem to the router and a cat 6 cable from the router to the l/t. Only because the 6 is much longer. Normally, the 6 is on the modem and router and the 5 is put away. I mention it just in case.

Thank you.
See less See more
1 - 4 of 4 Posts
Status
Not open for further replies.
Top