[ineedhelp :-)]

i installed a woreless card into my computer but it isn't detecting the network. what can i do?
it has XP home--

 

[Terrister]

I am moving this over to our networking guys.

 

[johnwill]

Let's start with the basics. What is the patch level of Windows, SP2 I hope? What is the make/model of the wireless card.

Please do this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

 

[ineedhelp :-)]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Andrew>cd..

C:\Documents and Settings>cd..

C:\>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : patchwork
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : SMC2602W 11Mbps Wireless PCI Card
Physical Address. . . . . . . . . : 00-04-E2-78-AA-1E

C:\>
do i need to post anything else?

 

[johnwill]

TCP/IP stack repair options for use with Windows XP with SP2.

For these commands, Start, Run, CMD to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

 

[ineedhelp :-)]

now it doesn't detect my network. my dad's laptop does all over the house- my card is probably older but- it doesn't detect anything from ten feet away.
oh, i looked in my device manager and there's a question mark that says 'PCI simple communications controller' that i need drivers for. is this part of the problem?

 

[johnwill]

That's a big part of the problem. Have you installed any chipset drivers for your machine? Have you tried re-installing the drivers for the SMC2602W 11Mbps Wireless PCI Card?

 

[ineedhelp :-)]

That's a big part of the problem. Have you installed any chipset drivers for your machine? Have you tried re-installing the drivers for the SMC2602W 11Mbps Wireless PCI Card?

i will try reinstalling the drivers for my card-
where would i get the chipset drivers?

 

[johnwill]

The chipset drivers are for the support chipset on the motherboard. So, you'd get them from the manufacturer of the motherboard, or in the case of a packaged system, from the maker of the system.

You didn't tell us anything about the system, so that's all I can offer.

 

[ineedhelp :-)]

Field Value
Motherboard Properties
Motherboard ID 10/31/2000-VT8363-VT686B-6A6LMF0AC-00
Motherboard Name FIC AZ11E(A)

Front Side Bus Properties
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 100 MHz (DDR)
Effective Clock 200 MHz
Bandwidth 1600 MB/s

Memory Bus Properties
Bus Type SDR SDRAM
Bus Width 64-bit
Real Clock 100 MHz
Effective Clock 100 MHz
Bandwidth 800 MB/s

Chipset Bus Properties
Bus Type PCI
Bus Width 32-bit
Real Clock 33 MHz
Effective Clock 33 MHz
Bandwidth 133 MB/s

Motherboard Physical Info
CPU Sockets/Slots 1 Socket 462
Expansion Slots 5 PCI, 1 AGP, 1 CNR
RAM Slots 3 SDR DIMM
Integrated Devices Audio
Form Factor ATX
Motherboard Size 220 mm x 300 mm
Motherboard Chipset KT133(A)
Extra Features NOVUS

Motherboard Manufacturer
Company Name First International Computer, Inc.
Product Information http://www.fic.com.tw/product/motherboard
BIOS Download http://www.fic.com.tw/support/motherboard/motherboard_all.aspx

i couldn't find the correct drivers on thier website- could you help me out??