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· Registered
1 Posts
Discussion Starter · #1 ·
Alright, so ill just get straight to the point. I recently changed from windows vista to A distro of linux called Ubuntu 8.04... i thought i would love it, and it was great but i decided to go back to xp, So about 1hr ago I installed Windows Xp Pro and it all went smoothley. but then when i went to access the internet, it didnt work, and i tried what i know and couldnt fix it, when i connect it to my modem it recognizes that its plugged in(the modem does) and my computer also says tis connected to the modem status is connected, mbps is shown and etc, but i go on the internet and it doesnt work, so if anyone can help or needs questions in order to help plz do ask..

My computer is a Hp Pavillion dv6000 Intel centrino duo lap-top

· Global Moderator
Electronic Design
52,687 Posts
Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:





Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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