[Snkkers]

Hi,

My wired connection has this on/off problem where it can't connect to websites often and is much slower than my WiFi devices. It happens on all wired connections on the router. Occasionally the internet works completely fine on the wired connection. However, all WiFi devices work fine even when the wired connections have problems
I've tried changing DNS and updating device software but it didn't do much to help. Happened for a long time now (from Windows 7 computers to Windows 10).

What can I do?

 

[GentleArrow]

Please post the following from the wired computer
ipconfig /all
speedtest.net results

From a wifi connected computer post
ipconfig /all
xirrus wifi inspector screen shot [xirrus is a free download. You can also use ssider and others if you desire.]

 

[Snkkers]

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . :
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
   Physical Address. . . . . . . . . : 10-C3-7B-6E-73-73
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5d1c:6b32:3b28:560b%2(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : December 27, 2015 2:42:54 PM
   Lease Expires . . . . . . . . . . : December 27, 2015 9:42:53 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 51430267
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-4C-9C-86-10-C3-7B-6E-73-73
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{763CC731-7E99-4F1D-A643-7831A0761F71}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{12E0681C-0BCF-40F1-B328-2A087D3967EF}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:24d3:28c:e7ab:a72(Preferred)
   Link-local IPv6 Address . . . . . : fe80::24d3:28c:e7ab:a72%12(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 452984832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-4C-9C-86-10-C3-7B-6E-73-73
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\WINDOWS\system32>

My only wireless devices are phones.

 

[GentleArrow]

You picked a server in Vancouver, British Columbia for the speed test. Test says you are in California. Pick a server in your area to test against. The farther away the more variables for the test.

Did you update the nic driver? If not here is a link
https://downloadcenter.intel.com/product/71305/Intel-Ethernet-Connection-I218-V

 

[Snkkers]

I live in Vancouver. CA probably stands for Canada. All drivers up to date.

I had extreme trouble trying to load this site on my desktop but absolutely no trouble on mobile.

 

[spunk.funk]

What security/Anti-Virus software do you have installed? Try disabling it temporarily. Try a different Ethernet cable, try a different Ethernet port on the Router.
If you have a separate Router and Modem, try plugging the Ethernet directly into the modem temporarily and see if you can then access those sites.
If so, boot into Router setup and see if any sites are blocked or there are any rules in place.

 

[Snkkers]

I disabled my antivirus and restarted but the problem is still there. I've tried different ports on both the router and mobo but it doesn't seem to change anything either. A computer directly connected to the modem doesn't work either. However, any wireless device connects just fine, so I think the router should be fine. ISP has replaced the modem a couple times but it gets worse the longer the problem is. I'm absolutely stumped haha

 

[spunk.funk]

A computer directly connected to the modem doesn't work either.

Try a different computer plugged directly into the modem. If that still fails, then the modem has an issue. Get another one from your ISP.

 

[Snkkers]

A computer directly connected to the modem doesn't work either.

Try a different computer plugged directly into the modem. If that still fails, then the modem has an issue. Get another one from your ISP.

The issue only occurs about hlf the time when I visit a specific site. For example, YouTube doesn't trigger it but XDA has about a 25% chance of locking up the internet for a minute and techsupportforum is nearly inaccessible. The modem has been replaced a couple times already. It's not a huge problem because it only happens on very few websites. The modem's WiFi works completely fine though on this site. Maybe the ISP can come over and see?