Have you had any sort of error messages?
The anti-virus you used, I assume is to update?
Something to initially try, if you can get into the command prompt before the system freezes that is...
(This is in a Windows 7 area but your profile says XP??)
> - Start
> - Type cmd.exe and run the command prompt as administrator
(If XP) - after clicking start and type cmd.exe, hit enter
> - It will ask if you wish to restart your system, just type Y and hit enter.
The anti-virus you used, I assume is to update?
Something to initially try, if you can get into the command prompt before the system freezes that is...
(This is in a Windows 7 area but your profile says XP??)
> - Start
> - Type cmd.exe and run the command prompt as administrator
(If XP) - after clicking start and type cmd.exe, hit enter
> - It will ask if you wish to restart your system, just type Y and hit enter.