Tech Support Forum banner
Status
Not open for further replies.
1 - 20 of 34 Posts

·
Registered
Joined
·
1,031 Posts
Discussion Starter · #1 ·
Hello team, i recently found this after clicking "express" updates.
" Windows XP Service Pack 3 (KB936929).
I havent downloaded it yet as i have SP 2, and have for yrs. now. I dont think this update showed up in my system tray(icon). I just happened to check the update site. Should i install it? Now (today) i have an HP update that is for SP3. If i should install this, has there been any problems with this update?
 

·
Registered
Joined
·
42 Posts
I have an HP Pavilion and have had sp3 installed for about three weeks and have had no problems with it.

If you have an AMD processor in that HP don't install sp3. Lot of problems with conflicts of sp3 and AMD based computers.
 

·
Team Manager , Articles Team
Joined
·
11,900 Posts
Hi grassi,

I beta tested Service Pack 3 throughout the trials, and had absolutely no problems whatsoever.
My machine has the final release installed and operates without any hassles.
However, there are known issues with SP3 and computers running AMD processors; there is a 'Sticky' at the top of the Windows XP Support Forum with details.

What to do before you in stall Windows XP Service Pack 3.

I have written a step-by-step guide to help you with the installation of Service Pack 3; follow this and the advice in the 'sticky' and you can't go wrong.

XP- SP3 Installation Instructions

Before installing the XP-SP3, perform these steps FIRST:

1: Use the Windows® Disk Clean up Tool. (Click the coloured Link.)

2: Perform a Disk Defragment....Reboot the computer.

3: Manually create a "System Restore Point"; call it, say, Before SP3

4: Download the standalone version of SP3 from Microsoft®. SP3 Standalone Version ..."Save" it to the computer rather than using the 'Open' or 'Run' options.

5: Once downloaded, Right click the icon > ”Unblock”.

6: Disconnect from the Internet; (pull the power from the modem/router); disable any Firewalls; pop-up blockers, and Anti Virus and Spyware programs (especially Spyware Terminator™).

7: Start the installation and follow the prompts....When finished, reconnect to the Internet first; reboot the computer.

Important Note: While the SP3 is installing, do not attempt to do any other tasks on the computer until it has finished, this will ensure a ‘clean’ upgrade.

Post back with the outcome, as it should be quite 'painless' and uneventful. :grin:

Kind Regards,
 

·
Registered
Joined
·
1,031 Posts
Discussion Starter · #5 ·
Wow, another confusing update...Thanks for your information. Im very skeptical when having to do all this for an update. Maybe i should wait and see if it becomes easier. I do have an HP, AMD athlon, but wish they wouldnt make it so confusing and sketchy. I will come back to this thread if i need it. Thanks again buddy, I appreciate it....
 

·
Team Manager , Articles Team
Joined
·
11,900 Posts
That's not a problem grassi.

The whole installation process is really uneventful and mundane, if you follow the guidelines.

I assisted my computer illiterate Accountant brother, over the phone the other day, with the installation of SP3; his computer has an AMD Processor too...it was to quote him, "A piece of cake"! :laugh:

The moral of the story...Don't panic! Just do it! :grin:

:4-cheers:
 

·
Registered
Joined
·
1,031 Posts
Discussion Starter · #7 ·
@ Chauffer2, ok buddy. lol.

Gonna wait for this weekend, when im not to busy, i will do this. You talked me into it, If it wasnt for the "computer illiterate" story, i dont think i woulda made it this far. Hahahaha. Thanks again buddy, im sure ill be back when trying these procedures...

Thanks again for your time. Its well appreciated.

Grassi..
 

·
Registered
Joined
·
78 Posts
I followed Dave T's instructions re XP-SP3, to the letter, but got into an endless loop. After six hours, I investigated the running processes using Task Manager. It turns out that, although I thought I had "killed" all visible processes associated with my anti-virus software (Comodo), there was one residual process - CMDAGENT that grabbed control and wouldn't let go.

I re-booted in Safe Mode and verified that no anti-virus process was active. Then I ran the XP-SP3 install, following Dave T's procedure on turning off the net and rebooting, etc.

It worked fine this time - it took about 90 minutes all in.

The procedure might be modified to include a reference to the Safe Mode option, if you get stuck in a loop.

Thanks for the guidance.
 

·
Registered
Joined
·
258 Posts
@Grassi : Even though the HP's come stock with the AMD error, every one I've heard of has upgraded without any problem after fixing it - including my Presario. Just remember to plug your internet cable back in before restarting, or you'll have to pull it in and out a few times to get it to register again. As long as your anti-virus is good and shutdown, it should be easy.
 

·
Registered
Joined
·
1,031 Posts
Discussion Starter · #11 ·
Thanks for the replies...
Didnt get much time this weekend, as my life story continues...
Gonna have to print all this info down before trying it, but will do it 1st chance i get.
1 more thing, (gonna get introuble for this, lol) I dont have an antivirus program, ive tried most, and had no luck. Its been about 2yrs now and very few problems
(none serious). But i do have a few other programs running, and can easily shut them down...

Thanks again people... :wave:
 

·
Team Manager , Articles Team
Joined
·
11,900 Posts
Hi grassi,

Not having any anti virus program installed is like "Flirting with the Devil". :4-thatsba

There are a number of free AV programs available; one in particular is AVG™ Free Edition.

Other good free AV's are:

Avast!

Avira® AntiVir.

Give one of them a try, after finishing with the SP3 installation, as its not worth taking the risk of contracting an unremovable infection on your machine.

Kind Regards,
 

·
Registered
Joined
·
78 Posts
Report on Windows XP Service Pack 3 (KB936929)

After more than two weeks of intensive use of XP-SP3, I can report that it is very, very superior.
It is rock solid and fast. There have been no "hard to explain" glitches.

With this upgrade and the addition of some fantastic eye candy, thanks to www.desktopsidebar.com, there is no reason to consider Vista.

I use SP3 on three networked machines and the results are absolutely great.

I rely heavily on the excellent utility, Process Tamer, to manage the active processes. This is reminiscent of the initiators we used to have in the bygone IBM mainframe days of OS 360/370.

Currently I am converting to FF3 for my default browsing, and am increasingly using Open Source alternatives to the MS stuff.

As far as I am concerned, there is nothing on the horizon that will come close to competing with this combination for years to come.

Except, maybe, a new offering from Apple. :grin:

That's as I see it!
 

·
Registered
Joined
·
1 Posts
Hi grassi,

I beta tested Service Pack 3 throughout the trials, and had absolutely no problems whatsoever.
My machine has the final release installed and operates without any hassles.
However, there are known issues with SP3 and computers running AMD processors; there is a 'Sticky' at the top of the Windows XP Support Forum with details.

What to do before you in stall Windows XP Service Pack 3.

I have written a step-by-step guide to help you with the installation of Service Pack 3; follow this and the advice in the 'sticky' and you can't go wrong.

XP- SP3 Installation Instructions

Before installing the XP-SP3, perform these steps FIRST:

1: Use the Windows® Disk Clean up Tool. (Click the coloured Link.)

2: Perform a Disk Defragment....Reboot the computer.

3: Manually create a "System Restore Point"; call it, say, Before SP3

4: Download the standalone version of SP3 from Microsoft®. SP3 Standalone Version ..."Save" it to the computer rather than using the 'Open' or 'Run' options.

5: Once downloaded, Right click the icon > ”Unblock”.

6: Disconnect from the Internet; (pull the power from the modem/router); disable any Firewalls; pop-up blockers, and Anti Virus and Spyware programs (especially Spyware Terminator™).

7: Start the installation and follow the prompts....When finished, reconnect to the Internet first; reboot the computer.

Important Note: While the SP3 is installing, do not attempt to do any other tasks on the computer until it has finished, this will ensure a ‘clean’ upgrade.

Post back with the outcome, as it should be quite 'painless' and uneventful. :grin:

Kind Regards,
I just received the auto download / update for SP3 from Microsoft.
The instructions say to backup my system before installing this update.
This sounds like a major update and I've been burned previously by Microsoft updates. My system is running fine now and I don't want to waste time trying to fix something that isn't broke. However, I'd like to know what this update will accomplish and if it's worth the effort to install it. I have an HP Pavilion with AMD Athlon Dual Core Processor 4600+, 2.42 GHz, 2.00 GB of RAM system running Windows XP Media Center Edition Version 2002 with Service Pack 2 installed.
What do you recommend I do with the SP3 update ? How will I recover my system if the update does not work or causes problems ?
Thanks for your help.
Rich
 

·
Registered
Joined
·
170 Posts
I second that with Rich94061... Waiting to hear from staffs

My sys AMD Athlon 64 x2 Dual Core 6200+ 3.25 Ghz

Let me know if XPSP3 solved bug issue on AMD based?? Is it safe to install them?
 

·
Registered
Joined
·
42 Posts
I'm new to all this kinda of stuff & i just want to know if i would lose anything is i download this update? like music/pics/videos..ect.
You won't lose anything. A lot of folks have had problems with the auto install of sp3. I downloaded the sp3 install package here:

http://www.softpedia.com/progDownload/Windows-XP-SP3-Download-90001.html

Had no problems with the install. If you download the sp3 package you may want to install in safe mode.

You may want to read this before installing sp3:

http://ftp.ncnu.edu.tw/MsDownload/winxp/en/sp3/READMESP.HTM
 
1 - 20 of 34 Posts
Status
Not open for further replies.
Top