Windows wont load

Hi SarahMarie,

You can try performing a check disk repair and see if this process resolves your issues. You can perform a check disk repair using a windows xp cd or you can also try performing a check disk repair in safe mode. Is your computer able to get into safe mode at all?

run dell diagnostics

Do as dai suggested and run the Dell Diagnostics You can also boot off of the Windows XP CD and get to the Recovery Console and type chkdsk /R and press enter. The Check Disk utility will try and fix any errors.