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windows update failed

1496 Views 2 Replies 1 Participant Last post by  ninoong
When i go to the windows update website it searches for high priority updates.
it finds one and says it is already downloaded and ready to be installed. whenever i install it, it always fails but whenever i go back it is already downloaded but always has failed installation.

i am using windows xp pro. i have not yet upgraded to sp2 since it has some issues with some games, and applications i am using

the update was
Security Update for Windows XP (KB835732)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
Multiple security issues have been identified that could allow an attacker to compromise a computer running Windows and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer. Details...

Addresses a critical security problem
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Have you been able to get updates before this ?
Is this a genuine software ?
Is your system malware free ?

Do some online scans for malware. You can find some links below. And run these in cmd prompt :

REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\atl.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll
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i'm not sure whether it is a genuine windows. i was not able to run any online scans since my internet connection was really slow...
i did all those you asked in cmd.
i just installed everest ultimate edition and found a service named *wuauclt.exe its file is wxmst.exe the service is stopped and i do not know what to do with it... any recommendations??
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