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Hey, I have had this laptop for almost a year now, over the last couple days I picked up a bunch of viruses and I have had trouble clearing them, so I was ready to reinstall my windows. My problem is I dont have a windows disk when I bought this thing it didnt come with one but I have a product key stuck to the bottom of my laptop but how am I suppose to use it if I dont have a disk to install it? Anyways Its an Acer I bought from walmart and thought I would see if anyone knew why it wouldnt come with a disk but comes with a product code, the windows version is Microsoft XP Media Center Edition 2005, Thanks for any help I might get.
 

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Hello and welcome to TSF :wave:

If you want help removing the virus please do this:

I would recommend that you go here; read and follow the instructions very carefully; then, post all the requested logs and information; as instructed, to here. (Just click on the coloured links.)

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.


Good luck :smile:

Please also remember DO NOT post your logs in this thread, please start a new thread here. (Just click on the coloured link.) and post the logs.
 
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