C00D0FD6: Damaged or incompatible plug-in
Windows Media Player was not closed properly. A damaged or incompatible plug-in might have caused the problem to occur. As a precaution, all optional plug-ins have been disabled.
If you enable optional plug-ins and the Player continues to close unexpectedly, it is recommended that you identify the damaged or incompatible plug-in and remove it.
To troubleshoot plug-ins (basic)
1. On the Tools menu, point to Plug-ins, and then click each plug-in that has a check mark next to its name.
This disables all optional plug-ins.
2. On the Tools menu, point to Plug-ins, and then select one of the plug-ins.
This enables the plug-in.
3. Play the same content that you were playing when the Player closed unexpectedly.
4. Do one of the following:
* If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in that you last enabled, and then click Remove.
* If the Player does not close unexpectedly, enable another plug-in and repeat Steps 3 and 4 until you identify the damaged or incompatible plug-in.
If the previous procedure does not solve the problem, the damaged or incompatible plug-in might be a digital signal processing (DSP) or rendering plug-in. Because these plug-ins cannot be completely disabled, for troubleshooting purposes, you must remove them instead. Before you remove a plug-in, verify where you can reinstall (add) it from later.
To troubleshoot DSP and rendering plug-ins (advanced)
1. On the Tools menu, click Options, and then click the Plug-ins tab.
2. In Category, click Video DSP, select each of the plug-ins that appear in the Video DSP list (the right pane), and then click Remove.
3. Repeat for the Audio DSP, Other DSP, and Renderer categories.
All optional DSP and renderer plug-ins are removed.
4. Click Add, select one DSP or renderer plug-in to install, and then click Open.
5. On the Tools menu, point to Plug-ins, and verify that the added plug-in is selected (that is, it has a check mark next to its name). If it is not selected, click the plug-in to select it.
Because renderer plug-ins are always enabled, they do not appear on this menu.
6. Play content that uses the plug-in that you added.
To verify that the content is using the plug-in that you added, on the Plug-ins tab, in Category, click the type of plug-in that you added, and in the plug-in list (the right pane), verify that (loaded) appears after the plug-in name.
For DSP plug-ins, on the Tools menu, also point to Plug-ins, and verify that the added plug-in is selected.
If (loaded) does not appear after the plug-in name, play a different piece of content until it does.
7. Do one of the following:
* If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in that you added last, and then click Remove.
* If the Player does not close unexpectedly, add another plug-in and repeat Steps 4 through 6 until you identify the damaged or incompatible plug-in.
Note Image Note
To add or remove plug-ins, you must be logged on to your computer with a user account that permits you to install programs (for example, an account that is a member of the Administrators or Power Users groups). For more information about user accounts, see Windows Help.
http://www.microsoft.com/windows/windowsmedia/mp10/errors.aspx
Windows Media Player was not closed properly. A damaged or incompatible plug-in might have caused the problem to occur. As a precaution, all optional plug-ins have been disabled.
If you enable optional plug-ins and the Player continues to close unexpectedly, it is recommended that you identify the damaged or incompatible plug-in and remove it.
To troubleshoot plug-ins (basic)
1. On the Tools menu, point to Plug-ins, and then click each plug-in that has a check mark next to its name.
This disables all optional plug-ins.
2. On the Tools menu, point to Plug-ins, and then select one of the plug-ins.
This enables the plug-in.
3. Play the same content that you were playing when the Player closed unexpectedly.
4. Do one of the following:
* If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in that you last enabled, and then click Remove.
* If the Player does not close unexpectedly, enable another plug-in and repeat Steps 3 and 4 until you identify the damaged or incompatible plug-in.
If the previous procedure does not solve the problem, the damaged or incompatible plug-in might be a digital signal processing (DSP) or rendering plug-in. Because these plug-ins cannot be completely disabled, for troubleshooting purposes, you must remove them instead. Before you remove a plug-in, verify where you can reinstall (add) it from later.
To troubleshoot DSP and rendering plug-ins (advanced)
1. On the Tools menu, click Options, and then click the Plug-ins tab.
2. In Category, click Video DSP, select each of the plug-ins that appear in the Video DSP list (the right pane), and then click Remove.
3. Repeat for the Audio DSP, Other DSP, and Renderer categories.
All optional DSP and renderer plug-ins are removed.
4. Click Add, select one DSP or renderer plug-in to install, and then click Open.
5. On the Tools menu, point to Plug-ins, and verify that the added plug-in is selected (that is, it has a check mark next to its name). If it is not selected, click the plug-in to select it.
Because renderer plug-ins are always enabled, they do not appear on this menu.
6. Play content that uses the plug-in that you added.
To verify that the content is using the plug-in that you added, on the Plug-ins tab, in Category, click the type of plug-in that you added, and in the plug-in list (the right pane), verify that (loaded) appears after the plug-in name.
For DSP plug-ins, on the Tools menu, also point to Plug-ins, and verify that the added plug-in is selected.
If (loaded) does not appear after the plug-in name, play a different piece of content until it does.
7. Do one of the following:
* If the Player closes unexpectedly, on the Tools menu, click Options, and then click the Plug-ins tab. Select the plug-in that you added last, and then click Remove.
* If the Player does not close unexpectedly, add another plug-in and repeat Steps 4 through 6 until you identify the damaged or incompatible plug-in.
Note Image Note
To add or remove plug-ins, you must be logged on to your computer with a user account that permits you to install programs (for example, an account that is a member of the Administrators or Power Users groups). For more information about user accounts, see Windows Help.
http://www.microsoft.com/windows/windowsmedia/mp10/errors.aspx
