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Windows license locked

1759 Views 5 Replies 3 Participants Last post by  joeten, 
H
My wifes Dell Studio laptop appears to be infected. When booting up, a "Windows license locked" screen appears. I will try to remember what it said, as now I can't get anything but Black screen of death. The first page of screen stated that no internet or disc unlock available. A language window and "next" button were the only options. Pressing "next" goes to second screen which lists several phone numbers all starting with 011 prefix and no dashes. This is what makes me think it is a fraud. However,I don't know how to get to safe mode in Windows 7. Pressing F8 or F12 doesn't work.
HELP!

hdog

Sorry, forgot to give computer details. Studio 15 notebook. Intel Pentium dual core T4400 2.2ghz, 800mhz, 1M L2 Cashe. 500G HD, McAfee Pearl Mui, , 4 GB DDR2 800mhz ram.
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joeten
Hi try the info here Start your computer in safe mode and follow the info here for help with malware NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
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H
I note in the New instructions for malware removal, that there is a caution for using the GMER rootkit scanner in that it is for 32-bit systems only. This notebook has Windows 7 Home Premium (x64) (build 7600). Can I still use this GMER or is there another rootkit to use with 64-bit systems? Note, I am not very computer savy.

Thanks,

hdog
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.Here are the DDS.txt and (I hope) the Zipped Attach.txt files per the Removal help instructions.

Thanks,
hdog

Code: 
DDS (Ver_11-03-05.01) - NTFS_AMD64 NETWORK 
Run by Sylvia at 22:31:55.95 on Sun 03/13/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_24
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.4029.3085 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Hp\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Windows\System32\svchost.exe -k secsvcs
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Sylvia\Downloads\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20101107191342.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [VolPanel] "C:\Program Files (x86)\Creative\SB X-Fi MB\Volume Panel\VolPanlu.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [MSN Toolbar] "C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
StartupFolder: C:\Users\Sylvia\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\Advisor\System\BAVoilaX.dll
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20101107191342.dll
BHO-X64:     scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
mRun-x64: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
mRun-x64: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
mRun-x64: [RunDLLEntry] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\AmbRunE.dll,RunDLLEntry
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\4olmj5wl.default\
FF - prefs.js: browser.startup.homepage - hxxp://att.my.yahoo.com/?_bc=1
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?sourceid=navclient&hl=en&q=
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBook.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpClipBookDB.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpNeoLogger.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSaturn.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSeymour.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartSelect.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSmartWebPrinting.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpSWPOperation.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPLogging.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTC.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXPMTL.dll
FF - component: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\components\hpXREStub.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - component: C:\Users\Sylvia\AppData\Roaming\Mozilla\Firefox\Profiles\4olmj5wl.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3\plugins\nphpclipbook.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\4.0.0417.0\npwinext.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: HP Smart Web Printing: [email][email protected][/email] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: HP Smart Web Printing: [email][email protected][/email] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-1-5 529128]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-1-5 283360]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-8-10 55280]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2010-1-5 75032]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-9-9 355440]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2010-8-10 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\mcafee\systemcore\mfevtps.exe [2010-8-10 149032]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-10 270848]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-1-5 441328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-17 136176]
S2 McNaiAnn;McAfee VirusScan Announcer;"C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-9-9 355440]
S2 McProxy;McAfee Proxy Service;"C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-9-9 355440]
S2 McShield;McShield;C:\Program Files\Common Files\mcafee\systemcore\mcshield.exe [2010-8-10 200056]
S2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-4-24 483688]
S2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-8-10 705856]
S3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-1-5 62800]
S3 Creative ALchemy AL6 Licensing Service;Creative ALchemy AL6 Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe [2010-8-10 79360]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2010-8-10 79360]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-8-10 172704]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2010-6-26 138752]
S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-1-5 190136]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-1-5 94864]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2010-4-24 721768]
S3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2010-4-24 269672]
S3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2010-4-24 25960]
S3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2010-4-24 22376]
S3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-4-24 209768]
S3 Sound Blaster X-Fi MB Licensing Service;Sound Blaster X-Fi MB Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\XMBLicensing.exe [2010-8-10 79360]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-9-1 1255736]
S4 McOobeSv;McAfee OOBE Service;"C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-9-9 355440]
.
=============== Created Last 30 ================
.
2011-03-13 17:09:30	24	----a-w-	C:\PROGRA~3\~f926.tmp
2011-03-10 03:11:29	367104	----a-w-	C:\Windows\System32\wcncsvc.dll
2011-03-10 03:11:28	276992	----a-w-	C:\Windows\SysWow64\wcncsvc.dll
2011-03-10 03:08:10	7844688	----a-w-	C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2011-03-10 03:08:08	7947600	----a-w-	C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{28FEFC78-AF55-40CF-8628-6CF3366E565E}\mpengine.dll
2011-03-10 03:08:01	--------	d-----w-	C:\Intel
2011-03-10 03:04:57	662528	----a-w-	C:\Windows\System32\XpsPrint.dll
2011-03-10 03:04:57	442880	----a-w-	C:\Windows\SysWow64\XpsPrint.dll
2011-03-10 03:04:56	475648	----a-w-	C:\Windows\System32\XpsGdiConverter.dll
2011-03-10 03:04:56	288256	----a-w-	C:\Windows\SysWow64\XpsGdiConverter.dll
2011-03-10 03:04:39	612352	----a-w-	C:\Windows\System32\vbscript.dll
2011-03-10 03:04:39	428032	----a-w-	C:\Windows\SysWow64\vbscript.dll
2011-03-10 03:02:57	5510528	----a-w-	C:\Windows\System32\ntoskrnl.exe
2011-03-10 03:02:56	3957120	----a-w-	C:\Windows\SysWow64\ntkrnlpa.exe
2011-03-10 03:02:56	3901824	----a-w-	C:\Windows\SysWow64\ntoskrnl.exe
2011-03-10 03:02:56	1739176	----a-w-	C:\Windows\System32\ntdll.dll
2011-03-10 03:02:56	1293120	----a-w-	C:\Windows\SysWow64\ntdll.dll
2011-03-10 03:02:16	3138048	----a-w-	C:\Windows\System32\mstscax.dll
2011-03-10 03:02:16	2690560	----a-w-	C:\Windows\SysWow64\mstscax.dll
2011-03-10 03:02:16	1097216	----a-w-	C:\Windows\System32\mstsc.exe
2011-03-10 03:02:16	1034240	----a-w-	C:\Windows\SysWow64\mstsc.exe
.
==================== Find3M  ====================
.
2011-02-19 06:37:44	1135104	----a-w-	C:\Windows\System32\FntCache.dll
2011-02-19 06:37:10	1540608	----a-w-	C:\Windows\System32\DWrite.dll
2011-02-19 06:36:49	902656	----a-w-	C:\Windows\System32\d2d1.dll
2011-02-19 05:32:48	1074176	----a-w-	C:\Windows\SysWow64\DWrite.dll
2011-02-19 05:32:35	739840	----a-w-	C:\Windows\SysWow64\d2d1.dll
2011-02-03 01:40:23	472808	----a-w-	C:\Windows\SysWow64\deployJava1.dll
2011-02-02 22:11:20	270720	------w-	C:\Windows\System32\MpSigStub.exe
2011-01-26 06:53:10	982912	----a-w-	C:\Windows\System32\drivers\dxgkrnl.sys
2011-01-26 06:53:10	265088	----a-w-	C:\Windows\System32\drivers\dxgmms1.sys
2011-01-26 06:31:20	144384	----a-w-	C:\Windows\System32\cdd.dll
2011-01-07 08:06:50	46080	----a-w-	C:\Windows\System32\atmlib.dll
2011-01-07 07:27:11	34304	----a-w-	C:\Windows\SysWow64\atmlib.dll
2011-01-07 05:49:20	366080	----a-w-	C:\Windows\System32\atmfd.dll
2011-01-07 05:33:11	294400	----a-w-	C:\Windows\SysWow64\atmfd.dll
2011-01-05 04:00:16	3127808	----a-w-	C:\Windows\System32\win32k.sys
2010-12-23 06:07:50	1118720	----a-w-	C:\Windows\System32\sbe.dll
2010-12-23 06:07:49	961024	----a-w-	C:\Windows\System32\CPFilters.dll
2010-12-23 06:07:49	723968	----a-w-	C:\Windows\System32\EncDec.dll
2010-12-23 06:02:33	259072	----a-w-	C:\Windows\System32\mpg2splt.ax
2010-12-23 05:28:29	850432	----a-w-	C:\Windows\SysWow64\sbe.dll
2010-12-23 05:28:28	642048	----a-w-	C:\Windows\SysWow64\CPFilters.dll
2010-12-23 05:28:28	534528	----a-w-	C:\Windows\SysWow64\EncDec.dll
2010-12-23 05:24:02	199680	----a-w-	C:\Windows\SysWow64\mpg2splt.ax
2010-12-21 06:16:27	97280	----a-w-	C:\Windows\System32\wscsvc.dll
2010-12-21 06:16:27	62976	----a-w-	C:\Windows\System32\wscapi.dll
2010-12-21 06:16:16	214016	----a-w-	C:\Windows\System32\winsrv.dll
2010-12-21 06:16:14	442880	----a-w-	C:\Windows\System32\winhttp.dll
2010-12-21 06:16:14	1197056	----a-w-	C:\Windows\System32\wininet.dll
2010-12-21 06:16:09	258048	----a-w-	C:\Windows\System32\WebClnt.dll
2010-12-21 06:15:55	264192	----a-w-	C:\Windows\System32\upnp.dll
2010-12-21 06:15:31	15360	----a-w-	C:\Windows\System32\slwga.dll
2010-12-21 06:13:03	2003968	----a-w-	C:\Windows\System32\msxml6.dll
2010-12-21 06:13:03	1880576	----a-w-	C:\Windows\System32\msxml3.dll
2010-12-21 06:10:22	100864	----a-w-	C:\Windows\System32\davclnt.dll
2010-12-21 05:38:24	51200	----a-w-	C:\Windows\SysWow64\wscapi.dll
2010-12-21 05:38:22	981504	----a-w-	C:\Windows\SysWow64\wininet.dll
2010-12-21 05:38:22	350720	----a-w-	C:\Windows\SysWow64\winhttp.dll
2010-12-21 05:38:21	204800	----a-w-	C:\Windows\SysWow64\WebClnt.dll
2010-12-21 05:38:19	204288	----a-w-	C:\Windows\SysWow64\upnp.dll
2010-12-21 05:38:16	14336	----a-w-	C:\Windows\SysWow64\slwga.dll
2010-12-21 05:36:17	1389568	----a-w-	C:\Windows\SysWow64\msxml6.dll
2010-12-21 05:36:16	1236992	----a-w-	C:\Windows\SysWow64\msxml3.dll
2010-12-21 05:34:12	80384	----a-w-	C:\Windows\SysWow64\davclnt.dll
2010-12-18 06:11:41	57856	----a-w-	C:\Windows\System32\licmgr10.dll
2010-12-18 06:11:34	714752	----a-w-	C:\Windows\System32\kerberos.dll
2010-12-18 05:29:40	44544	----a-w-	C:\Windows\SysWow64\licmgr10.dll
2010-12-18 05:29:31	541184	----a-w-	C:\Windows\SysWow64\kerberos.dll
2010-12-18 04:55:03	482816	----a-w-	C:\Windows\System32\html.iec
2010-12-18 04:20:55	386048	----a-w-	C:\Windows\SysWow64\html.iec
2010-12-18 04:13:40	1638912	----a-w-	C:\Windows\System32\mshtml.tlb
2010-12-18 03:47:59	1638912	----a-w-	C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 22:32:09.41 ===============

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jcgriff2
Create a new thread in Security Forum and attach your logs there. GMER is 16-bit and will not run on x64.

http://www.techsupportforum.com/for...-posting-for-malware-removal-help-305963.html

Regards. . .

jcgriff2

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joeten
Thank you JC
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