[rogers901]

Windows installer keeps trying to install something but doesn't say what- it pops up on anything you do

Itis my mother's machine- These are steps I have already done

1. Ran anti virus -clean report
2. Removed spy ware/mal ware
3 uninstalled twice xp service pack 3 and reinstalled no change
4. Cleaned registry- no luck
5. I installed cleanup utility but will not run it until told which program
6. Tried installing new update to installer with no luck- machine gives message newer file on machine and stops installation
7. Found a damaged file on her system- removed no luck
7. Winvr on her system shows on attachment
8. Uninstalled and reinstalled xp service pack 3 for second time after I first- sent info from her system- no luck

 

[chauffeur2]

Hello rogers901, Welcome to TSF! :wave:

Please try this workaround (you will need your Windows® XP SP2 CD).

(In the event that you do not have a Windows® XP CD with SP2, you will need to 'borrow' one from a friend or colleague, as the manufacturer's "Recovery Discs" will not work in this instance.)

Insert the Windows® XP CD in your drive. (Hold down the Shift Key to prevent it from starting.)

Go Start > Run ...in the box type in sfc /scannow …please take note of the space between the sfc and the /.

This is the System File Checker...it will scan all the Windows® core system files to ensure that they are in their respective correct places, and if not replace them from the CD.

During the scan you may be asked to Insert the CD, if this happens just go retry and let it do its thing.

One important point: While sfc is running, it is not advisable to do any other work, or have any browsers/programs running on the computer, until the scan is complete. (This process will generally take around 45-65 minutes to complete).

Once finished, remove the CD and reboot your machine...all should be "Normal" (hopefully). :grin:

Please post back with the result, or if there are any further queries/concerns.

Kind Regards,

 

[rogers901]

one major issue- no actual xp program disk- just recovery disks everyone we know either has recovery or none at all