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Discussion Starter · #1 ·
Hi,

When I click on 'Start' - 'Settings' - 'control panel', a blank window opens and hangs for about 5 seconds before the contents appear. This is true for a lot of windows. Sometimes when I browse 'My documents', say I double click a folder it will open blank and take up to 10 seconds for the contents to appear.

Any suggestions?
Henry
 

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have you defragmented your harddrive recently ?? sounds like your system is having to find the data on your harddrive perhaps....might be helpful to get you a utility like system mechanic or one I like a lot ,,,Tuneup Utilities,,,,,it will check your Programs structure for errors, registry for errors, including check your harddrive for major Fragmentation ...and has a fix it button at the end after it scans for problems and corrects them. did it start happening after a hardware or software change? how much ram do you have and speed or your processor?
 

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Hello and Welcome to TSF,

Go here please:

http://www.techsupportforum.com/secu...-spyware-help/

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions
very carefully; then, post all the requested logs and information in the Virus Help Forum
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.
Please be patient, as the Security Team Analysts are usually very busy; one of them will
answer your request as soon as they can.
 

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Hello Henry

It would also be a good idea to check the hard drive. This could be the first signs of problems.

If it is possible back up all your data and files before checking the drive.

So, run check disk
Start/Run and type in
cmd
OK

The command prompt window will open
At the prompt type
chkdsk /r (there is a space before /)
Enter

You must now reboot and chkdsk will run with the "r" switch and try to repair any errors it finds.

Depending on what is found this might not take too long, or it might take hours and hours, so be prepared for that.

.
 

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Well I considered telling happydaze29 that, but since it is happening to
several folders, then my thinking is the pc has encountered a virus?

I guess it cant hurt to run chkdsk though.
 

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Discussion Starter · #6 · (Edited)
hi,

I recently got rid of trojan.clicker, booted from a live cd etc and manually removed files as in another thread

http://www.techsupportforum.com/f10/usb-mass-storage-not-showing-in-explorer-366193.html

Could there be more?

I have a client arriving now, so as soon as that is done I will start.

By the way... I don't know if this is relevant but Nero stopped burning CD/DVD (would go through all the motions including verifying the disk, but then disk would come out blank!). I uninstalled that and installed Sonic, which burns but always gives an error on verify. The disk is readable though and I can't see any problems (yet).

Thanks,
Henry
 

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Did you run chkdsk and what happened when you ran it?

I think you need to still report to this forum please.

http://www.techsupportforum.com/secu...-spyware-help/

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions
very carefully; then, post all the requested logs and information in the Virus Help Forum
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.
Please be patient, as the Security Team Analysts are usually very busy; one of them will
answer your request as soon as they can.
 

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Discussion Starter · #8 ·
Hi,

Ran chkdsk, probably lasted about 1,5hrs, don't know if it found anything because when I got back to the machine it had since rebooted back to Windows. Did a defrag with Diskeeper, was fairly defragged, ran it twice. Did a registry fix (not that I believe much in that).

No change. So next I will do the Virus thing.

Just a note. I have a folder under My Documents in my name. That would hang the worst. So I copied the entire contents to a new folder. Deleted the old one and renamed the new one to my name. The new folder has never given me problems again, but subfolders in there has.
 

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answering to last post: could there be more?
yes there can.

I want to reboot pc and go into safemode with networking
connect to internet and download this here:

http://www.malwarebytes.org/mbam.php
choose free version (blue button)

install anit-malwarebytes after downloading and let it update immediately
after update completes, disconnect from online and run a full scan.

Please post the results here of the scan, ty.
 

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Discussion Starter · #10 · (Edited)
Ok, rebooted to Safe Mode, downloaded and ran malwarebytes

Results:

Malwarebytes' Anti-Malware 1.36
Database version: 2081
Windows 5.1.2600 Service Pack 3

2009/05/06 10:51:15 AM
mbam-log-2009-05-06 (10-51-15).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 196804
Time elapsed: 34 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
D:\Documents and Settings\Henry & Lisa\Desktop\HENRY_ANTISPY\734fdd98_sys.old (Backdoor.Rustock) -> Quarantined and deleted successfully.

_________________________________________________________

Now that last item is what I removed manually from the last time. I always rename and/or move stuff I am not sure about. So that was 734fdd98.sys but I moved & renamed it to 734fdd98_sys.old.

Anyway, that's it for now. I have 30gig of valuable backups to do before I can try anything serious. Plus my burner is not giving me a thumbs up on verifying data.

So forgetting for a moment that I am not 100% sure my backups to DVD are 100% right, should I not just wipe the whole HD & start over? Wouldn't that be easier? I have spent hours & hours trying to sort my machine out, plus now I am dragging all you guys into the fray. I am sure you'd rather be doing something else than trying to sort my problem out.

Thanks,
Henry.
 

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Henry, but thats what we are here for and also the forum,
no problem and thanks for showing your consideration.

I still encourage you to go here:

http://www.techsupportforum.com/secu...-spyware-help/

Please read “Virus/Trojan/Spyware Removal Help “ and follow the instructions
very carefully; then, post all the requested logs and information in the Virus Help Forum
Please ensure that you create a new thread in the Virus Help Forum; not back here in this one.
Please be patient, as the Security Team Analysts are usually very busy; one of them will
answer your request as soon as they can.

Before you do anything go and read please even backing up, because without knowing you could be backing up infections.

Note: Some infections are invisible, you cannot see them with a human eye, ok?
you see my point now?

You need to go and cleanup the harddrive first, before even just reinstalling windows.
It will have the new installation run smoothly without any problems.
 

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Discussion Starter · #12 ·
OK, thanks again. I am moving to Cape Town on Monday, so this whole weekend is packing and moving. As soon as I hit CT I will have at least 3 days of freetime. I will get into the Spyware section then.

Henry.
 

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Discussion Starter · #13 ·
ok!

so I went through the whole spyware section, but not much was found. Still my windows hang. Someone recommended I do a sfc /scannow, which I did. No change.

I don't think it is a hardware issue because it hangs on CD's too. Sometimes its bad, sometimes not so bad.

Should I reinstall XP? It would have to be repair install.

Many thanks,
Henry.
 

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about a year ago I had same problem and did a clean install and the problem went away for a while then occured again finally narrowed it down to diskkeeper being installed on the pc I haven't installed it since and haven't had problem since.
 
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