Tech Support banner

Status
Not open for further replies.
1 - 3 of 3 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter #1
Hi,

I have purchased an old Dell Inspiron 510 m. I have got HP PSC 1210 all in one printer. When ever i put HP printer installation CD in the PC, after few minutes it ask me to put original Microsoft Windows XP CD which came with the laptop to complete the installation.

As i have purchased an old laptop, the seller didn't had the original windows XP CD which came with the laptop.

This is what it says exactly-

Windows File Protection

Windows Files must be installed for your installation to proceed

Insert your Windows XP Professional CD-Rom Now.

There are three choices- Retry, More Information. Cancel

I have also used 2 methods suggested by Microsoft but that didnt worked. Here are the solutions prescribed by Microsoft-

http://support.microsoft.com/kb/324654

Please help as without printer installation, my work is getting affected.
 

·
TSF Team Emeritus, Microsoft Support
Joined
·
7,738 Posts
I believe the only way around is to get a Windows XP CD - Home or Professional - depending on what you have installed. It doesn't have to be the one that came with the laptop though so if you have a friend you can borrow one from it should work fine.
 
1 - 3 of 3 Posts
Status
Not open for further replies.
Top