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Discussion Starter · #1 ·
hey guys, really hope someone can help me with this one:

was using my laptop perfectly fine, saw that it had automatically downloaded the latest windows update so switched it off to let it update and everything. then couple of hours later i turned it back on, and get the black screen with:

"windows failed to start. a recent hardware or software change might be the cause.
if windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose start windows normally.

- launch startup repair (recommended)
- start windows normally"

ive tried both of these:
- startup repair takes me to a blank screen with a mouse, and nothing loads up
- start windows normally just takes me back to the black error message screen

ive tryed baiscally everything on F8 too (including safe mode, and loading windows on the last successful boot configuration) and it starts to load up(windows) but eventually goes back to the error message. and thats it. ive left it like that over night and still nothing.

Any help would be much appreciated!!

Thanks
 

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Well you can restore it but it will delete everything and that should fix it. (ALL YOUR FILES DELETED)


start it click f8 before login screen then click system restore and factory image
 

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Hi, yes I would certainly try a system restore, may have trouble as you say accessing windows so try safe mode with command prompt at the prompt type:-

Code:
 %systemroot%\system32\restore\rstrui.exe
Go back to before the update.
 
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