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Discussion Starter · #1 · (Edited)
I installed Kaspersky Internet Security 2011 the other day, and ever since my computer wont boot into Windows. It boots into a black screen and asks wheather I want to repair windows, or start it normaly. When you pres start normaly it displays a blue screen and reboots. When you press repair it loads the repair wizard. Although this just tells me that I have a registry problem, which I know is not good.

I cannot sysrem restore as I do not have and restore points. I have installed a clean copy of windows vista on a separate partition for now, but I am unable to sort out the problem from here as I cannot repair the registry of the other install, or remove the program that caused the problem.

The laptop is a Toshiba Satallite L300.

I know a fair bit about computers but I'm at a total dead end with this. Only thing I can think of doing is transfering all of the files from the old windows to the new one, or back it all up, and just format over the whole partition, and use the recently installed windows.

Don't really know what my next move is with this to fix the registry. Any help is extreamly appreciated!

Thanks, Joe.
 

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Can you boot into Safe Mode? Tap F8 as the computer boots and select 'Start in Safe Mode' not 'Start in Safe Mode with Networking'.
Then uninstall Kaspersky Internet Security 2011 and use the Kaspersky removal tool as well to make sure that any registry entries are also gone.
Then reboot and install MSE (Microsoft Security Essentials)
 

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Do you have the Windows Installation DVD? If you do, place the disk into your tray and reboot. When prompted press any key to initiate the disk (and not the hdd) and follow the instructions here to use the Bootrec.exe tool.
 

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Sorry, went downstairs.
Select a language, a time, a currency, a keyboard or an input method, and then click Next.
Click Repair your computer.
Click the operating system that you want to repair, and then click Next.
In the System Recovery Options dialog box, click Command Prompt.
Type Bootrec.exe, and then press ENTER.

If that doesn't work try 'Start Up Repair'
 

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One last thing to look at.

Windows Key+R and type MSCONFIG. Under the Boot options check the Safe Mode button and reboot.

If that doesn't work look under 'General' tab and check the bottom button 'Selective Startup' and have all 3 boxes underneath checked.
 

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Ah, just got your message. I was thinking that you had Vista on one and 7 on the other (was looking at your profile specs)
You could do a Repair Install on the damaged Vista installation. It will preserve you files/ settings intact. There is a great step by step tutorial on how to do it here.

Back up anything important just in case. You should be fine after that.

Let me know what you want to do.

If you don't want to go down that road then I'm running out of ideas?
 

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You should be able to point the repair install at the drive letter that you want to perform this on.

Note: It does say that you won't be able to do this if:-

"The Vista installation DVD that you use to do the repair (upgrade) install must be the same or newer version of Vista with the Windows Updates and SP level than what you currently have installed. If the DVD is a older version, then you cannot do a repair (upgrade) install with it."

IE. If you haven't added any additional service packs that were not already installed on the DVD then you should be fine. If the disk came with SP1 and you have since added SP2 then this won't work.

If that is the case. Boot into the working (partition) install of Vista and navigate to the partition that isn't booting via My Computer. Backup the files that way to the working partition and then format and reinstall onto the newly formatted partition.

You could also try to run a CHKDSK on the faulty partition to check to see if there are any corrupted sectors that may be able to be repaired? When booted into the working partition, right click on the broken partition (via My Computer' and select 'Properties' Then under 'Tools' press the Check Now next to Error Checking. Select both boxes under 'Check disk options' and reboot.
 

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Discussion Starter · #18 ·
Windows could not upgrade for some reason, it went through the whole process but failed on the last step, and then said it had restored back to the previous version. Any ideas?
 
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