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hi
i have windows media player 11 installed on a windows xp pc with service pack 3 installed and all updates yet every time i open windows media player 11 it crashes and flashes a Blue screen of death and restarts. the blue screen flashes to quickly to read

any idea's?
 

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TSF - Enthusiast
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hi
i have windows media player 11 installed on a windows xp pc with service pack 3 installed and all updates yet every time i open windows media player 11 it crashes and flashes a Blue screen of death and restarts. the blue screen flashes to quickly to read

any idea's?
Try to disable automatic restarts. Then when the problems occurs it will list a blue error with technical information. Record the specific error and details and post back.

1.Right-click My Computer, and then click Properties.

2.Click the Advanced tab.

3.Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.

4.Clear the Automatically restart check box, and click OK

5.Restart your computer for the settings to take effect.


Also you could try to uninstall WMP and then reinstall it.
http://support.microsoft.com/kb/934372
 
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