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Hi all,

I'm running windows 7 x64.

The BSOD occured after I used a program called driver hub to update my drivers. It was going well, however after attempting to download a driver (I believe it had to do with a USB driver but I can't confirm) my computer shutdown. I restarted the computer and tried to reinstall the driver, I also got a prompt to update windows so I did that as well. My computer shutdown again but this time it loaded into a BSOD.

I've tried to boot into safe mode and it starts loading drivers but then stops and shuts down. I tried to use last know good configuration but that didn't work either. I tried to load into automatic repair mode but that didn't work, and system restore doesn't work either. I do however have access to command prompt, windows memory diagnostics, and system image recovery (although it says windows cannot find a system image on this computer)

Technical Information on blue screen:

*** STOP: 0x0000007E (0xFFFFFFFF80000003, 0xFFFFF8800194A02D, 0xFFFFF880009A9468, 0xFFFFF880009A8CD0)

*** asstahci64.sys - Address FFFFF8800194A02D base at FFFFF88001934000, Datestamp 599a919f
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Information from startup repair
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21198527
Problem Signature 05: AutoFailover
Problem Signature 06: 11
Problem Signature 07: 0x1000007e
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

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Diagnosis and repair details:
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Root cause found:
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Unknown Bugcheck: Bugcheck 1000007e. Parameters = 0xffffffff80000003, 0xfffff8800ad8502d, 0xfffff880033dfec8, 0xfffff880033df730.

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 136422 ms
---------------------------------------------------
Session details
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System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = no
Number of root causes = 1

Ask me if you need any other information.
 

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TSF Moderator , Hardware Team , Networking Team
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6,839 Posts
"1000007e" "0x490" means your Windows 7 Operating system is corrupt/hosed. If you don't have a recent backup, here are Microsoft's steps to attempt a repair of, or to replace Windows 7: Resolving stop (blue screen) errors in Windows 7

Instead of wasting your time on an outdated and unprotected Operating System though, highly recommend going ahead and installing Windows 10.

Doc - Citizen Lab's "Security Planner" (Bruce Schneier advisor) - Motherboard's comprehensive "Guide to Not Getting Hacked" - EFF's "Surveillance Self-Defense" - John Scott-Railton's "Digital Security Low Hanging Fruit" - "Digital Security and Privacy for Human Rights Defenders"

 

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Windows Specialist, Microsoft Support, BSOD Kernel
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618 Posts
I agree with SpywareDr, it's best to install Windows 10. Your Windows copy is severely outdated, and troubleshooting would only be useful if Windows were updated and the SP1 was installed because the numerous updates your Windows copy is missing address and fix numerous problems including BSOD crashes. Until Windows is updated it is simply not worth it to try to help you on our end.

I'm surprised to see a breakpoint is involved, that's something that never should happen.
 
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