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Discussion Starter · #1 · (Edited)
I have Acer Aspire 4741 G laptop with Windows 7 (64 Bit) installed. I have few problems...
  • I takes more than 4 minutes to shut down,:angry: so I have added another Ram with 4 Gb, alltogether it's 6 GB now. I thought it might solve the problem, but case is still on..:banghead: :facepalm:
  • I can't perform windows back up. It gives an error....:nonono:
  • Once internet explorer closed, it gives a massege, error message saying C++ has an error!!:hide:
Please help me.....
 

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Discussion Starter · #2 ·
I have checked the event viewer...... The messages are as follows....

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 08/06/2012 13:48:10
Event ID: 300
Task Category: Standby Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
Windows has resumed from standby:
Standby Duration : 77025ms
Standby Incident Time (UTC) : ‎2012‎-‎06‎-‎08T06:42:50.181349000Z
Resume Duration : 14392ms
Resume Incident Time (UTC) : ‎2012‎-‎06‎-‎08T08:17:40.971208700Z
IsDegradation : false
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>300</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4003</Task>
<Opcode>36</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-08T08:18:10.663226600Z" />
<EventRecordID>5124</EventRecordID>
<Correlation ActivityID="{03EAEA58-F800-0003-055D-C0430D45CD01}" />
<Execution ProcessID="1424" ThreadID="7784" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StandbyTsVersion">1</Data>
<Data Name="StandbyAppCount">21</Data>
<Data Name="StandbyServicesCount">26</Data>
<Data Name="StandbyDevicesCount">172</Data>
<Data Name="StandbyStartTime">2012-06-08T06:42:50.181349000Z</Data>
<Data Name="StandbyEndTime">2012-06-08T06:44:07.206349000Z</Data>
<Data Name="StandbySuspendTotal">77025</Data>
<Data Name="StandbySuspendTotalChange">0</Data>
<Data Name="StandbySuspendQueryApps">0</Data>
<Data Name="StandbySuspendQueryAppsChange">0</Data>
<Data Name="StandbySuspendQueryServices">0</Data>
<Data Name="StandbySuspendQueryServicesChange">0</Data>
<Data Name="StandbySuspendApps">21721</Data>
<Data Name="StandbySuspendAppsChange">0</Data>
<Data Name="StandbySuspendServices">9308</Data>
<Data Name="StandbySuspendServicesChange">0</Data>
<Data Name="StandbySuspendShowUI">0</Data>
<Data Name="StandbySuspendShowUIChange">0</Data>
<Data Name="StandbySuspendSuperfetchPageIn">10042</Data>
<Data Name="StandbySuspendSuperfetchPageInChange">0</Data>
<Data Name="StandbySuspendWinlogon">34</Data>
<Data Name="StandbySuspendWinlogonChange">0</Data>
<Data Name="StandbySuspendLockPageableSections">0</Data>
<Data Name="StandbySuspendLockPageableSectionsChange">0</Data>
<Data Name="StandbySuspendPreSleepCallbacks">200</Data>
<Data Name="StandbySuspendPreSleepCallbacksChange">0</Data>
<Data Name="StandbySuspendSwapInWorkerThreads">44</Data>
<Data Name="StandbySuspendSwapInWorkerThreadsChange">0</Data>
<Data Name="StandbySuspendQueryDevices">753</Data>
<Data Name="StandbySuspendQueryDevicesChange">0</Data>
<Data Name="StandbySuspendFlushVolumes">8276</Data>
<Data Name="StandbySuspendFlushVolumesChange">0</Data>
<Data Name="StandbySuspendSuspendDevices">8881</Data>
<Data Name="StandbySuspendSuspendDevicesChange">0</Data>
<Data Name="StandbySuspendHibernateWrite">17661</Data>
<Data Name="StandbySuspendHibernateWriteChange">0</Data>
<Data Name="ResumeStartTime">2012-06-08T08:17:40.971208700Z</Data>
<Data Name="ResumeEndTime">2012-06-08T08:17:55.363865600Z</Data>
<Data Name="StandbyResumeTotal">14392</Data>
<Data Name="StandbyResumeTotalChange">0</Data>
<Data Name="StandbyResumeHibernateRead">14069</Data>
<Data Name="StandbyResumeHibernateReadChange">0</Data>
<Data Name="StandbyResumeS3BiosInitTime">0</Data>
<Data Name="StandbyResumeS3BiosInitTimeChange">0</Data>
<Data Name="StandbyResumeResumeDevices">323</Data>
<Data Name="StandbyResumeResumeDevicesChange">0</Data>
<Data Name="StandbyRootCauseDegradationGradual">0</Data>
<Data Name="StandbyRootCauseImprovementGradual">0</Data>
<Data Name="StandbyRootCauseDegradationStep">0</Data>
<Data Name="StandbyRootCauseImprovementStep">0</Data>
<Data Name="StandbyIsDegradation">false</Data>
<Data Name="StandbyIsTroubleshooterLaunched">true</Data>
<Data Name="StandbyIsRootCauseIdentified">false</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 08/06/2012 13:48:10
Event ID: 301
Task Category: Standby Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
This application caused a delay during standby:
File Name : AAM Updates Notifier.exe
Friendly Name : AAM Updates Notifier Application
Version : 1.0.175.0
Total Time : 4021ms
Degradation Time : 3999ms
Incident Time (UTC) : ‎2012‎-‎06‎-‎08T06:42:50.181349000Z
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>301</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4003</Task>
<Opcode>35</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-08T08:18:10.725626700Z" />
<EventRecordID>5125</EventRecordID>
<Correlation ActivityID="{03EAEA58-F800-0003-055D-C0430D45CD01}" />
<Execution ProcessID="1424" ThreadID="7784" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2012-06-08T06:42:50.181349000Z</Data>
<Data Name="NameLength">25</Data>
<Data Name="Name">AAM Updates Notifier.exe</Data>
<Data Name="FriendlyNameLength">33</Data>
<Data Name="FriendlyName">AAM Updates Notifier Application</Data>
<Data Name="VersionLength">10</Data>
<Data Name="Version">1.0.175.0</Data>
<Data Name="TotalTime">4021</Data>
<Data Name="DegradationTime">3999</Data>
<Data Name="PathLength">82</Data>
<Data Name="Path">C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe</Data>
<Data Name="ProductNameLength">33</Data>
<Data Name="ProductName">AAM Updates Notifier Application</Data>
<Data Name="CompanyNameLength">27</Data>
<Data Name="CompanyName">Adobe Systems Incorporated</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 08/06/2012 09:00:44
Event ID: 302
Task Category: Standby Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
This driver caused a delay during standby while servicing a device:
Driver File Name : \Driver\usbehci
Driver Friendly Name : EHCI eUSB Miniport Driver
Driver Version : 6.1.7601.17586 (win7sp1_gdr.110324-1501)
Driver Total Time : 452ms
Driver Degradation Time : 205ms
Incident Time (UTC) : ‎2012‎-‎06‎-‎08T02:30:54.829071800Z
Device Name : USB\ROOT_HUB20\4&2f9dcd20&0
Device Friendly Name : USB Root Hub
Device Total Time : 452ms
Device Degradation Time : 205ms
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>302</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4003</Task>
<Opcode>35</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-08T03:30:44.143217100Z" />
<EventRecordID>5123</EventRecordID>
<Correlation ActivityID="{03EAEA40-F800-0000-055D-C0430D45CD01}" />
<Execution ProcessID="1424" ThreadID="2148" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2012-06-08T02:30:54.829071800Z</Data>
<Data Name="NameLength">16</Data>
<Data Name="Name">\Driver\usbehci</Data>
<Data Name="FriendlyNameLength">26</Data>
<Data Name="FriendlyName">EHCI eUSB Miniport Driver</Data>
<Data Name="VersionLength">41</Data>
<Data Name="Version">6.1.7601.17586 (win7sp1_gdr.110324-1501)</Data>
<Data Name="TotalTime">452</Data>
<Data Name="DegradationTime">205</Data>
<Data Name="PathLength">40</Data>
<Data Name="Path">C:\Windows\system32\drivers\usbehci.sys</Data>
<Data Name="ProductNameLength">37</Data>
<Data Name="ProductName">Microsoft® Windows® Operating System</Data>
<Data Name="CompanyNameLength">22</Data>
<Data Name="CompanyName">Microsoft Corporation</Data>
<Data Name="DeviceNameLength">28</Data>
<Data Name="DeviceName">USB\ROOT_HUB20\4&2f9dcd20&0</Data>
<Data Name="DeviceFriendlyNameLength">13</Data>
<Data Name="DeviceFriendlyName">USB Root Hub</Data>
<Data Name="DeviceTotalTime">452</Data>
<Data Name="DeviceDegradationTime">205</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 13/06/2012 06:32:11
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Error
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
Windows has shutdown:
Shutdown Duration : 83891ms
IsDegradation : false
Incident Time (UTC) : ‎2012‎-‎06‎-‎12T17:15:33.981331400Z
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>2</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-13T01:02:11.180858400Z" />
<EventRecordID>5166</EventRecordID>
<Correlation ActivityID="{03ECCA40-F800-0000-A650-91D9FF48CD01}" />
<Execution ProcessID="1428" ThreadID="1740" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2012-06-12T17:15:33.981331400Z</Data>
<Data Name="ShutdownEndTime">2012-06-12T17:16:57.872611800Z</Data>
<Data Name="ShutdownTime">83891</Data>
<Data Name="ShutdownUserSessionTime">15735</Data>
<Data Name="ShutdownUserPolicyTime">107</Data>
<Data Name="ShutdownUserProfilesTime">2865</Data>
<Data Name="ShutdownSystemSessionsTime">11529</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">3641</Data>
<Data Name="ShutdownServicesTime">4997</Data>
<Data Name="ShutdownKernelTime">56626</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>


Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 13/06/2012 06:32:11
Event ID: 201
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
This application caused a delay in the system shutdown process:
File Name : LMS.exe
Friendly Name : Local Manageability Service
Version : 6.0.40.1213
Total Time : 139ms
Degradation Time : 138ms
Incident Time (UTC) : ‎2012‎-‎06‎-‎12T17:15:33.981331400Z
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>201</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>41</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-13T01:02:11.180858400Z" />
<EventRecordID>5167</EventRecordID>
<Correlation ActivityID="{03ECCA40-F800-0000-A650-91D9FF48CD01}" />
<Execution ProcessID="1428" ThreadID="1740" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2012-06-12T17:15:33.981331400Z</Data>
<Data Name="NameLength">8</Data>
<Data Name="Name">LMS.exe</Data>
<Data Name="FriendlyNameLength">28</Data>
<Data Name="FriendlyName">Local Manageability Service</Data>
<Data Name="VersionLength">12</Data>
<Data Name="Version">6.0.40.1213</Data>
<Data Name="TotalTime">139</Data>
<Data Name="DegradationTime">138</Data>
<Data Name="PathLength">79</Data>
<Data Name="Path">C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe</Data>
<Data Name="ProductNameLength">66</Data>
<Data Name="ProductName">Intel(R) Active Management Technology Local Manageability Service</Data>
<Data Name="CompanyNameLength">18</Data>
<Data Name="CompanyName">Intel Corporation</Data>
</EventData>
</Event>

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 13/06/2012 06:32:11
Event ID: 106
Task Category: Boot Performance Monitoring
Level: Critical
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
Background optimizations (prefetching) took longer to complete, resulting in a performance degradation in the system start up process:
Name : BackgroundPrefetchTime
Total Time : 72570ms
Degradation Time : 72570ms
Incident Time (UTC) : ‎2012‎-‎06‎-‎13T00:59:56.765200400Z
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>106</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-06-13T01:02:11.399258800Z" />
<EventRecordID>5169</EventRecordID>
<Correlation ActivityID="{03ECCA40-F800-0000-A750-91D9FF48CD01}" />
<Execution ProcessID="1428" ThreadID="1544" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2012-06-13T00:59:56.765200400Z</Data>
<Data Name="NameLength">23</Data>
<Data Name="Name">BackgroundPrefetchTime</Data>
<Data Name="TotalTime">72570</Data>
<Data Name="DegradationTime">72570</Data>
</EventData>
</Event>


Log Name: Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 06/09/2012 18:39:40
Event ID: 108
Task Category: Boot Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: Chaturanga-PC
Description:
Application of user policy caused a slow down in the system start up process:
Name : PreShellInit
Total Time : 1716ms
Degradation Time : 781ms
Incident Time (UTC) : ‎2012‎-‎09‎-‎06T13:06:36.718400300Z
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>108</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4002</Task>
<Opcode>33</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2012-09-06T13:09:40.889089400Z" />
<EventRecordID>6049</EventRecordID>
<Correlation ActivityID="{044BEA58-F800-0003-84F4-4672308CCD01}" />
<Execution ProcessID="1388" ThreadID="1400" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Chaturanga-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="StartTime">2012-09-06T13:06:36.718400300Z</Data>
<Data Name="NameLength">13</Data>
<Data Name="Name">PreShellInit</Data>
<Data Name="TotalTime">1716</Data>
<Data Name="DegradationTime">781</Data>
</EventData>
</Event>
 
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