Hi Champ721
I need a few things in order to help you.
First as you have 2 anti-virus programs running, you will have to remove one otherwise that will cause system conflicts. I'd keep Avast and remove AVG using the AVG Removal Tool make sure to choose the correct one when following the link. You will either want the 32bit or 64bit remover depending on your OS. Reboot will be required after removing. The PC Tuneup that comes with AVG will do more harm than good.
Can you download and install Autoruns and run it. Let it generate all the information (shouldn't take long) then go File>Save and save the AutoRuns.arn file to the desktop. Zip it (right click on the .arn file and select 'send to' and choose 'Compressed zipped folder) and attach it back. Basically want to have a look and see if we can figure out what may be interfering.
Also, once the above has been done, do: Window Key+R and type MSCONFIG and hit OK.
Under 'Services tab', tick 'Hide all Microsoft Services' and then uncheck the remaining programs and 'Apply'
Then under 'Startup tab' - Uncheck anything not Microsoft related then 'Apply' and OK
Then reboot and see if that helps. Trying to see if a program or something else may be interfering. (probably AVG, but want to be sure)
I need a few things in order to help you.
First as you have 2 anti-virus programs running, you will have to remove one otherwise that will cause system conflicts. I'd keep Avast and remove AVG using the AVG Removal Tool make sure to choose the correct one when following the link. You will either want the 32bit or 64bit remover depending on your OS. Reboot will be required after removing. The PC Tuneup that comes with AVG will do more harm than good.
Can you download and install Autoruns and run it. Let it generate all the information (shouldn't take long) then go File>Save and save the AutoRuns.arn file to the desktop. Zip it (right click on the .arn file and select 'send to' and choose 'Compressed zipped folder) and attach it back. Basically want to have a look and see if we can figure out what may be interfering.
Also, once the above has been done, do: Window Key+R and type MSCONFIG and hit OK.
Under 'Services tab', tick 'Hide all Microsoft Services' and then uncheck the remaining programs and 'Apply'
Then under 'Startup tab' - Uncheck anything not Microsoft related then 'Apply' and OK
Then reboot and see if that helps. Trying to see if a program or something else may be interfering. (probably AVG, but want to be sure)