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windows 7 help

1160 Views 3 Replies 2 Participants Last post by  sobeit
hey TSF,

yesterday night when i was doing my homework on my acer laptop and it suddenly shut down and when i try to restart it. it will load the windows 7 screen and then in the when loading the explorer.exe half way, it jammed and even must force restart. i dont know what is causing my laptop to crashed suddenly ? sometimes can even lag so badly when no program is on. There is a problem with my acer laptop and everytime i start up, i must wait for 30-40 mins before can use the whole laptop including running program in admin mode and how come i must run admin mode on all of my applications/program in order to use the program.

any solutions would be good.

Thanks
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are you able to get into safemode? if so, try restoring to a previously saved restore point prior to the problem.
yes i am able to go to safemode and what do i do in safemode ?
go to system restore and restore to a restore point prior to the problem.
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