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Discussion Starter · #1 ·
So lately my computer has been going blue screen and restarting on its own. Can someone help me troubleshoot this?

When I load it back up here is the error it reports when i view more details...


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002FFF7F7
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\031111-15834-01.dmp
C:\Users\Patrick\AppData\Local\Temp\WER-162927-0.sysdata.xml

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I hope I did this correct.

· OS - Vista/ Windows 7 ? WINDOWS 7
· x86 (32-bit) or x64 ? 64 BIT
· What was original installed OS on system? WINDOWS VISTA
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? FULL RT VERSION
· Age of system (hardware) 1 YR
· Age of OS installation - have you re-installed the OS? I HAD WINDOWS VISTA AND INSTALLED WINDOWS 7 ABOUT 2 MONTHS AGO

· CPU PENTIUM DUAL CORE E5300 2.6GHZ
· Video Card INTEL G33/G31 EXPRESS CHIPSET FAMILY
· MotherBoard
· Power Supply - brand & wattage

HOW CAN I FIND OUT THESE LAST 2 QUESTIONS?

· System Manufacturer
· Exact model number (if laptop, check label on bottom)
 

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Hello,

The Verifier_Enabled dumps point to your Realtek ethernet drivers. Install updated ones from here: Realtek
Code:
Rt64win7.sys        Thu Feb 26 04:04:13 2009 (49A65B0D)
Also, install SP1: Learn how to install Windows 7 Service Pack 1 (SP1)

...Summary of the dumps:
Code:
[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Apr  2 17:44:40.176 2011 (UTC - 4:00)
System Uptime: 0 days 0:54:33.064
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Apr  2 16:49:12.038 2011 (UTC - 4:00)
System Uptime: 0 days 1:00:54.926
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Apr  2 15:47:21.317 2011 (UTC - 4:00)
System Uptime: 0 days 5:48:56.205
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sat Apr  2 09:30:57.559 2011 (UTC - 4:00)
System Uptime: 0 days 9:53:26.447
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Apr  1 23:36:34.617 2011 (UTC - 4:00)
System Uptime: 0 days 5:09:06.506
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sun Mar 27 03:50:44.408 2011 (UTC - 4:00)
System Uptime: 1 days 9:41:39.296
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+f145 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xD1_VRF_Rt64win7+f145
SystemProductName = NP236AAR-ABA s5117c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]
 
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