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windows 7 BDOS

907 Views 6 Replies 2 Participants Last post by  krishnanteja, 
K
Hi there.i am krishna.i m using win7 os and the computer is an assembled one.i am facing these BDOS's right from the next week i purchased the system.well the following is a list of my configuration:
Intel i3 motherboard,
4GB RAM DDR3,
Seagate barracuda 1TB HDD*,
Nvidia 9400 GT-1GB graphics,
intel sound booster & intel creative speakers,
acer LCD monitor.
DESCRIPTION ABOUT BDOS's:
i often see hardware or software is not correctly installed.i also see antivirus or other software is causing the problem.


well this is computer is 17 days old....
pls somebody help me as soon as possible.i am also uploading few files regarding tose dumps.....



Regards,
Krishna.

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Jonathan_King
The first thing I would do is remove Kaspersky. It is not blamed directly, but for troubleshooting purposes, uninstall it with this tool: http://support.kaspersky.com/downloads/utils/kavremover10.zip

Replace with MSE: http://www.microsoft.com/security_essentials

The dmps point to hardware. I have to suspect graphics card in particular. Do you have another one you can test with?

Summary of the Dumps:
Code: 
[font=lucida console]
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jun 25 15:12:37.499 2010 (UTC - 4:00)
System Uptime: 0 days 1:07:46.701
BugCheck 3B, {c0000005, fffff80002fbd0cd, fffff88003810d20, 0}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+241 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WmiPrvSE.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jun 25 22:35:50.767 2010 (UTC - 4:00)
System Uptime: 0 days 0:44:08.969
BugCheck 24, {1904fb, fffff88003b591b8, fffff88003b58a10, fffff80002ffd00e}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+182 )
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jun 25 14:04:07.589 2010 (UTC - 4:00)
System Uptime: 0 days 1:32:26.181
BugCheck D1, {fffff88004e31558, 2, 8, fffff88004e31558}
Probably caused by : fastfat.SYS ( fastfat! ?? ::NNGAKEGL::`string'+3f28 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jul  4 03:25:17.460 2010 (UTC - 4:00)
System Uptime: 0 days 0:14:45.052
BugCheck 50, {fffff95ffe097575, 8, fffff95ffe097575, 5}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40f5b )
BUGCHECK_STR:  0x50
PROCESS_NAME:  Cricket2009.ex
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jul  4 04:59:22.586 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:15.178
BugCheck 3B, {c0000005, fffff960000187a5, fffff88005652050, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware ( win32k+87a5 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jul  3 10:05:00.343 2010 (UTC - 4:00)
System Uptime: 0 days 3:15:19.935
BugCheck 24, {1904fb, fffff8800789abe8, fffff8800789a440, fffff880012cfd77}
Probably caused by : Ntfs.sys ( Ntfs!NtfsOpenExistingPrefixFcb+67 )
PROCESS_NAME:  RealConverter.
BUGCHECK_STR:  0x24
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jul  1 22:06:34.112 2010 (UTC - 4:00)
System Uptime: 0 days 0:03:46.314
BugCheck 3B, {c0000005, fffff960001241a2, fffff8800665ba20, 0}
Probably caused by : win32k.sys ( win32k+341a2 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  explorer.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Jul  2 02:30:36.119 2010 (UTC - 4:00)
System Uptime: 0 days 0:04:55.711
BugCheck 50, {fffff900e7426204, 1, fffff960003064eb, 2}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+2864eb )
BUGCHECK_STR:  0x50
PROCESS_NAME:  DAP.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Jul  1 12:52:40.228 2010 (UTC - 4:00)
System Uptime: 0 days 2:08:27.820
BugCheck 1000007E, {ffffffffc0000005, fffff88004424f19, fffff88003df4218, fffff88003df3a70}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::MapVideoApertureSegmentInternal+f5 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jun 27 10:56:44.118 2010 (UTC - 4:00)
System Uptime: 0 days 0:23:21.335
BugCheck 3B, {c0000005, fffff800030e0b5b, fffff880078df600, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpAllocateBigPool+3ab )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  Azureus.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
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K
hi.sry fr l8 reply.actually i gt dat antivirus frm the shop dealer where i gt my desktop.ok i ll uninstall this antivirus & install microsoft essentials.if i instal tat no ther anti virus is required? and wat bout graphics?i hv nvidia 9400 GT,i ll be having waranty,do u want me get another one or change da brand?wat is da prob wid graphics actually?

regards
krishna
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K
hi.i also hv to do updates to my computer???
and pls Mr.jonathan....pls do something dat myt stop these BDOS's....actually i put 50000INR to get tis assembled one....pls take it as ur personal problem.....hope u ll.....thank u in advance....waiting fr u r repli Mr.jonathan

Regards,
krishna
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Jonathan_King
Microsoft Security Essentials is all that's needed.

There are no known issues with nVidia 9400 GTs causing BSODs, so go ahead and get the same brand.

Since the machine is still under warranty, you should have no problems.
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K
ok Mr.jonathan i ll go and gt the same brand....i am very thnk ful to u Mr.jonathan.....ok so i l gt other one and il check it out with dat and reply u back....thnk u once again.....bye
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K
ahm and what bout windows updates?do i have to do it?
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