[spunk.funk]

There are 2 Touchpad drivers here Product Support | Acer United Kingdom if that doesn't work try this driver
Touchpad drivers [Acer Aspire A515-54G] if that doesn't work post in that Acer Community Forum
if that doesn't work, email Acer Support Contact Acer | Quick Response for Tech and Customer Service

 

[bmsbms29]

But does this have an IO - it says I need to install that 1st before installing anything else. And what about the Chipset - do I not need that?

 

[bmsbms29]

But does this have an IO - it says I need to install that 1st before installing anything else. And what about the Chipset - do I not need that?

But I did download Touchpad files fot A515-44 - just no chipset and no I/O.

 

[bmsbms29]

But I did download Touchpad files fot A515-44 - just no chipset and no I/O.

I just submitted my problem(s) to the site you listed above.

 

[spunk.funk]

Yes, but what did they end up suggesting for you to fix it?

 

[bmsbms29]

Yes, but what did they end up suggesting for you to fix it?

I sent an email so I could think about and write it out better - just hope it does not take too long for them to reply. Will keep you up to date.

 

[spunk.funk]

Hopefully they will be able to answer your query.

 

[bmsbms29]

So far, no word back from ACER/UK - so did more research this morning on ACER for drivers - no change -went to Windows website was thinking of trying to reinstall Win10 -thinking better than what it was now after removing Win11.
Got Sue's laptop, was ready for a new Win10 update - did that. Then remembered the CTRL + F7 (which I have tried numerous times and nothing worked) Well this time it worked. Perhaps the new updated fixed the basic problem.
Anyway, she now has the cursor back. * So simple so perhaps the Win10 update fixed the problem & CTRL + F7 finished the 'fixin"
Thank you to all of you who did what you could to help.

 

[spunk.funk]

Glad you got it sorted!