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Discussion Starter · #42 ·
But does this have an IO - it says I need to install that 1st before installing anything else. And what about the Chipset - do I not need that?
 

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Discussion Starter · #43 ·
But does this have an IO - it says I need to install that 1st before installing anything else. And what about the Chipset - do I not need that?
But I did download Touchpad files fot A515-44 - just no chipset and no I/O.
 

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Yes, but what did they end up suggesting for you to fix it?
 

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Hopefully they will be able to answer your query.
 

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Discussion Starter · #48 ·
So far, no word back from ACER/UK - so did more research this morning on ACER for drivers - no change -went to Windows website was thinking of trying to reinstall Win10 -thinking better than what it was now after removing Win11.
Got Sue's laptop, was ready for a new Win10 update - did that. Then remembered the CTRL + F7 (which I have tried numerous times and nothing worked) Well this time it worked. Perhaps the new updated fixed the basic problem.
Anyway, she now has the cursor back. * So simple so perhaps the Win10 update fixed the problem & CTRL + F7 finished the 'fixin"
Thank you to all of you who did what you could to help.
 

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Glad you got it sorted!
 
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