[chris96298]

Recently purchased a Unbranded tablet model UB-15MS10 running Windows 8.1, after upgrading to Windows 10 neither camera works,they worked fine with 8.1 I get message: Something went wrong. Unbranded support has nothing to offer besides call Geek squad, any help or suggestions are appreciated.

Thank you

 

[Masterchiefxx17]

You'll need to find drivers for the camera that is installed for the tablet.

 

[chris96298]

If I knew where to I would have already, from going to a few Microsoft support pages this is evidently a common problem with several tablets after upgrade and not specific to Unbranded tablets. I followed several suggestions by Microsoft team members and nothing has worked so far, which is how I ended up posting for help with it on this forum. I have tried a few different drivers from different tablets with the same results and cannot find generic drivers for them at this point.

 

[chris96298]

:grino The following to fix camera drivers:Go to device manager, locate camera in list Look for device id. in my case it was ACPI\himx2056
Do a search in the windows.old folder on the device for camera.inf* and hm2056.inf* it should find them in "c:\Windows.old\WINDOWS\System32\DriverStore\FileRepository"
Go into device manager and update the driver with the ol manual select with " Have Disk. open one of the folders and select the inf. Worked perfectly!

 

[Masterchiefxx17]

Glad to hear!