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My neighboors machine freezes when loading. The error message she is getting when booting up her machine is: 4th master harddisk S.M.A.R.T. status bad, backup and restore. She dosent have a startup disk. I tried to do a manual reinstall but the machine dosent complete the operation. The machine locks even when I try to boot in safe mode. Any help out there?
 

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sure replace the hard drive...it is going bad!!! SMART is a hard drive item...that warns you ...like it is that things are going downhill
 
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