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Discussion Starter · #1 ·
i brought a computer from this lady with win 98 and everytime i turn it on it goes to the startup screen and it says

"setup cannot install windows 98 on your computer"

your computer does not have a hare diskyour hard disk is not functioning correctlyor your hard disk require a secial device driver

wut should i do
 

· TSF Team Emeritus, Microsoft Support
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Hello and Welcome to TSF

I'd take it back :laugh: :laugh:
..sorry couldnt resist



Its possible something came loose in route, you can open the case and check all the connections are tightly fitted.
You did see it running before you purchsed it didnt you?
 

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Need help with Win98

I am trying to assist a friend who can't get online and for obvious reasons. I gave her my old computer, Compaq, Win98. For some reason, every time she has a problem, she pulls out the Recovery Disk (can't recall exactly what it is called) and uses that instead of trying to figure out what the problem is. I explained to her that I don't think this is a good idea when there are usually many other options, as in get out the manual and read the thing. Anyway she didn't like the way her screen looked so again, she got the disk inserted, then got to the point where the Product Key is needed but now she insists her Win98 manual is missing and the key number is listed in the manual. I really am at my wit's end with her because those manuals are important, at least to me and she, being a newbie, should have been reading them to learn about the various options rather than running the recovery disk at every little whipstitch. She cannot go any further in the set up because she doesn't have this key number.

I really don't know of any solution for her other than perhaps buying a new OS system cd because I know Win98 is no longer supported. Am I correct in this assumption or would there be a way for her to find out what her Product Key number is?

Thanks,

Meandy
 

· TSF Team Emeritus, Microsoft Support
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Hi Meandy and Welcome to TSF

I normally would not reply to your issue basically because you posted it in someone else thread. We strongly encourage you to start your own. I will however give you one thing to try. If you have additional issues/questions you will need to start your own thread.

Have your friend use the Magical Jelly Bean Keyfinder.
 

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Win 98 Help

I do apologize, I didn't realize I did something wrong, just saw Win 98 and figured this was where to post my question. I am not used to this format and obviously I missed the option to start my own thread so once again, I do apologize. :cry:

And thank you for your advice on the Magical Jelly Bean Keyfinder. I will tell her about it.

Meandy
 
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