Tech Support Forum banner
Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
14 Posts
Discussion Starter · #1 ·
I am trying to install Windows 7 on my sisters HP dv6500 laptop. Since it was running a bit sluggish I decided to use a disc wipe tool first as to start fresh. I put in the windows 7 disc and it just stuck on the black screen with the cursor in the top corner. I made sure that the bios would boot from the disc drive. I hit enter just incase the "hit enter to boot disc" message was not showing for some reason.

I did get an error that read err2err3.

I put in a copy of windows xp and it allowed me to boot from it. I will not be able to finish the installation because the key is no good but I needed to see if it would atleast boot.

The diagnostic passed for the HD

Any help is greatly appreciated.

Thank You
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top